Clinic Team Lead | Children, Youth & Family Services
About The Position
The Clinic Team Lead with CYF Day Treatment helps shape a supportive, high-performing environment where administrative teams can thrive and client care stays on track. Through coaching, training, and thoughtful leadership, you’ll strengthen daily operations, develop your team, and foster the collaboration that keeps the program moving forward. The Clinic Team Lead performs a variety of supervisory tasks and ensures employees have the resources and training to perform their jobs successfully. The Team Lead possesses advanced knowledge and skill in their respective function and utilizes this knowledge and skill to train, coach, and supervise employees. The Team Lead actively encourages a culture of collaboration and teamwork.
Requirements
- High school diploma or equivalent
- Six months of administrative or clinic experience
- CPR Certification (Post-hire)
- Valley de-escalation certification (Post-hire)
Nice To Haves
- One year of supervisory experience
Responsibilities
- Supervises the daily activities and operational performance of a clinic team of administrative employees
- Ensures ongoing and transparent communication by holding team and individual supervision meetings, and the utilization of approved communication resources. Ensures communication saturation.
- Promotes a culture of strong performance and high morale
- Provides orientation, training, and mentoring to new employees; ensures that orientation and training objectives are completed within established timeframes
- Ensures the completion of clinical and operational goals within required timelines
- Coordinates and trains employees to understand program service delivery model and how each member of the team serves to ensure fulfillment
- Ensures employee compliance with company policy, procedure and operational expectations
- Addresses performance problems and provides appropriate support
- Improves employee competence by providing educational resources and training
- Improves clinical, operational, and financial results by analyzing data; monitoring variances; identifying trends; recommending actions to management.
- Prepares and analyzes reports as required
- Manages employee timecards and other payroll responsibilities
- Works with the Quality Assurance department and Valley Leadership to ensure compliance with all related and applicable regulatory requirements including but not limited to: grants, licensing, audits, property management and Medicaid.
- Coordinates with leadership to ensure shift coverage; provides on-call coverage as assigned
Benefits
- Compensation program includes tenure-based service increases and performance bonuses
- On-Demand Pay
- 15 days of accrued paid time off annually (increasing by one day with each year of service)
- 10 paid holidays
- 2 wellness days
- Paid parental leave
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Voluntary accident insurance
- Voluntary hospital indemnity insurance
- Voluntary critical illness insurance
- Voluntary financial protection insurance
- Pet insurance
- Basic Life Insurance at no cost
- Accidental Death & Dismemberment Insurance at no cost
- Long-Term Disability Insurance at no cost
- Health Savings Account (HSA) with company match
- Garner HRA for out-of-pocket medical expenses
- 401(k) plan with company match up to 6%
- Tuition reimbursement
- New licensure reimbursement
- Paid training and conference attendance
- Continuing education reimbursement
- Paid time for continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
