Clinic Support Technician - Float Pool

The Staff PadHelena, MT
Hybrid

About The Position

The Staff Pad has partnered with a reputed hospital in Helena, MT and is looking for a Clinic Support Technician to join a Float Pool. This role offers valuable experience working alongside compassionate healthcare professionals in a fast-paced clinical environment. This flexible, entry-level role is perfect for high school graduates, college students, aspiring healthcare professionals, or anyone looking to explore a future in healthcare. No prior clinical experience or certification is required, as training and support are provided. As a Clinic Support Technician, you will play an important role in helping clinics run smoothly, creating positive patient experiences, and supporting care teams behind the scenes so they can focus on delivering exceptional patient care. This position does not provide direct patient care or require clinical licensure or certification.

Requirements

  • Interest in healthcare or healthcare careers
  • High school students, recent graduates, or college students encouraged to apply
  • Professional and friendly communication skills
  • Strong attention to detail and organizational abilities
  • Ability to multitask within the assigned time frame
  • Positive attitude and openness to feedback
  • Commitment to professionalism and confidentiality
  • Basic reading, writing, and arithmetic skills (to complete medical records)
  • Demonstrated ability to efficiently complete assigned tasks and responsibilities.
  • Ability to work independently with minimal supervision while completing detailed assignments and compiling information accurately.
  • Receptive to feedback and adaptable to a changing environment requiring flexibility in scheduling and department assignments.

Nice To Haves

  • Previous customer service, volunteer, or administrative experience is helpful but not required

Responsibilities

  • Provide administrative and operational support to the ambulatory care team.
  • Assist with clinic workflow coordination and day-to-day operations.
  • Contribute to smooth daily operations and team efficiency under the guidance of the clinic leadership.
  • Serves as a supplemental support team member within the clinic and does not replace Patient Access Specialists, Medical Assistants, or nursing staff.
  • Support administrative processing, document management, and clinic preparation.
  • Support patient access and scheduling processes.
  • Help maintain organized, efficient, and welcoming clinic environments.
  • Assist with non-clinical tasks supporting patient access and clinic workflow allowing licensed and certified staff to focus on direct patient care.
  • Provide professional, courteous customer service to patients and staff and helps promote positive patient experience.

Benefits

  • Paid on-the-job training provided
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