Clinic Supervisor

Mass General Brigham•Boston, MA

6d•Onsite

About The Position

The Division of Breast Surgery at Brigham and Women’s Hospital (BWH) provides comprehensive, multidisciplinary care for patients with both benign breast conditions and breast cancer. The division operates high‑volume outpatient clinics and surgical services across multiple locations in Boston and southeastern Massachusetts, requiring strong operational coordination, consistent workflows, and a patient‑centered approach. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Requirements

High School Diploma required.
Supervisory experience 0-1 year required.
Experience working in an academic healthcare environment 2-3 years required.
Strong understanding of all Office Suite.
Strong communication and organizational skills.
Strong and proven leadership skills.
Ability to work with staff of all levels.
Excellent time management skills.
Generally Accepted Accounting Principles.
Ability to adapt to multiple and rapidly changing priorities and deadlines.

Nice To Haves

Associates degree preferred.

Responsibilities

Responsible for recruiting, hiring, evaluating, training and developing support staff.
Provides day to day supervision and direction to support staff.
Assigns work and monitors performance.
Monitors/coordinates managed care/billing function including referral process, insurance verification, registration, cash collection, encounter forms and billing.
Participates in the assessment and management of operational functions including patient scheduling, wait times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and volume issues.
Oversees purchase orders, petty cash and check requests.
Maintains and orders office supplies and equipment.
Performs other duties as assigned.
Complies with all policies and standards.