Clinic Service Representative

Henry Ford Health • Novi, MI

20h • Onsite

About The Position

As a Clinic Service Representative, you'll play a vital role in ensuring a smooth and welcoming experience for patients across our healthcare system. You'll support patients, clinic staff, and medical teams by managing all aspects of patient registration, from check-in to discharge. Your work directly contributes to the efficiency and excellence of patient care, making a meaningful impact every day.

Requirements

• High School Diploma or equivalent.
• Ability to perform calculations and complete forms.
• Proficiency in using computer information systems.
• Strong interpersonal skills for effective communication with patients, staff, and visitors.
• Ability to multi-task and work in a team setting.
• Basic computer skills, including navigating software and email.

Nice To Haves

• Familiarity with a clinic environment.
• Experience working with diverse populations and age groups.

Responsibilities

• Greet patients and manage face-to-face check-in and check-out processes.
• Handle preregistration, insurance verification, and cash collections.
• Reconcile patient charts and assist with patient discharge procedures.
• Discuss general financial responsibilities with patients and connect them to the Customer Service Center.
• Work efficiently in a fast-paced environment with frequent interruptions.
• Collaborate with team members to ensure timely and accurate patient registration.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED