Clinic RN Manager

INNOVATIVE INTEGRATED HEALTH•Anaheim, CA

7d•$135,000 - $155,000•Onsite

About The Position

The Clinic RN Manager is responsible, under the supervision and direction of the Director of Nursing and Primary Care Clinic, for the daily operations of the primary care clinic and nursing department. The role supervises, directs, and coordinates clinical staff to ensure efficient and effective operations, including staffing, scheduling, staff development, performance oversight, and quality oversight. The manager may provide nursing care and fill in during staffing shortages, and collaborates with the interdisciplinary team, providers, the Director of Nursing, and the Medical Director to coordinate participant care and improve services. The position supports comprehensive, participant-centered care for frail seniors through clinic operations, medication coordination, documentation and record review, quality improvement, and preparation for audits. It also oversees clinic supplies and equipment, supports timely scheduling and completion of assessments and care plans, and helps ensure the safety, quality, and continuity of services across the center and participants’ homes.

Requirements

Completion of an accredited nursing program.
Current California Registered Nurse license.
BLS certification.
At least one year of documented experience in a primary care clinic or similar setting.
Knowledge of primary care clinic daily operations.
Broad knowledge of the physical, mental, and social needs of the frail elderly population.
Knowledge of clinic medical equipment and instruments and common safety hazards and precautions.
Management and leadership skills, including the ability to manage more than 10 staff members.
Experience with physical assessments and triage.
Ability to multitask, identify problems, and recommend solutions.
Ability to prepare and maintain records, write reports, and respond to correspondence in a timely manner.
Experience developing and maintaining departmental quality assurance.
Ability to react calmly and effectively in emergencies.
Ability to maintain effective, pleasant, patient, and professional working relationships with participants, medical staff, employees, and family caregivers.
Well organized, dependable, flexible, and resourceful.
Effective oral and written communication skills.
Computer skills.
Medical clearance for communicable diseases and current immunizations before direct participant contact.
Ability to access all areas of the center throughout the workday.
Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; assistance from another qualified employee is required when lifting or transferring objects over 25 pounds.
Ability to perform constant hand grasping and finger dexterity; frequent sitting, standing, walking, and repetitive leg and arm movements; and occasional bending, forward and overhead reaching, squatting, and kneeling.
Ability to work in conditions that may include exposure to objectionable odors, fumes, infections, dust, and dirt.

Nice To Haves

Bachelor of Science in Nursing preferred.
At least three years of health care experience, with an emphasis in geriatrics strongly preferred.

Responsibilities

Manage and supervise daily clinic operations and the nursing department, including staffing, scheduling, nursing staff supervision, and quality oversight.
Supervise clinical staff, including Registered Nurses, Licensed Vocational Nurses, Medical Assistants, Phlebotomists, Clinic Schedulers, and Certified Nursing Assistants, according to site needs.
Train new employees; conduct competency assessments; develop training; coach and counsel staff; evaluate performance; prepare written appraisals; resolve complaints and disputes; take corrective or disciplinary action; develop schedules; and approve leave requests.
Supervise clinic schedulers to support timely scheduling of initial appointments, reassessments, follow-ups, and laboratory appointments.
Participate in the interdisciplinary team, including care coordination meetings for new enrollees.
Monitor, review, and report COVID-19 testing, COVID-19 vaccinations, and other vaccinations or immunizations administered to participants.
Ensure required documentation is complete and accurate; review participant medical records for timely and accurate clinic documentation and monitor completion of nursing assessments and care plans.
Implement, monitor, and maintain clinic logs, including records for ordered medications.
Oversee clinic supplies, expiration dates, and equipment condition, including isolation and emergency carts; monitor equipment maintenance and contact vendors for upkeep and repairs.
Coordinate medications for IIH PACE, including stocking non-prescription medications, ordering prescription medications, administering medications at the PACE Center, monitoring participant compliance, and arranging delivery of medications and supplies to participants’ homes.
Contribute to the development and implementation of quality improvement activities; evaluate center effectiveness and implement changes as needed.
Ensure adequate facility staffing and fill in as needed during periods of short staffing.
Perform nursing duties as needed, including carrying out physician orders, assisting with examinations and treatment, dispensing and administering medications, responding to emergencies, screening patients for referrals, and performing intakes.
Perform triage and physical assessments.
Assist with preparation for California Department of Health Care Services and Centers for Medicare and Medicaid Services audits.
Assist with monitoring and completing quality improvement reports, including precaution lists, QI initiatives and matrices, grievances, incident reports, and Med A reports.
Monitor and assist with communicating provider correspondence from the IIH Pharmacy.
Assist the Director of Nursing and Medical Director with hiring clinic staff.
Communicate with weekend and after-hours on-call staff and follow up on issues as necessary.
Monitor staff productivity for clinic documentation and work-related tasks and responsibilities.
Support personal and staff professional development through in-services, meetings, and continuing education courses.
Act as a liaison with the PCP during episodic illness and help coordinate PCP-provided services.
Collaborate with the Director of Nursing on department and organization projects and improvements.
Maintain confidentiality of participant information.
Attend and participate in staff meetings, in-services, projects, and committees as assigned; follow center practices, procedures, and policies, including break times and attendance.
Accept assigned duties cooperatively and perform other related duties as assigned.
Work a flexible schedule based on facility needs; use a personal vehicle if required.
Travel to another IIH site for coverage as necessary; local car travel is frequently necessary and out-of-town travel is minimal.