Clinic Rehab Assistant (Clerical + Wound Care)

HealthPartners•Maple Grove, MN

About The Position

Park Nicollet is hiring a Rehab Clinic Assistant to join its Physical Therapy team. The role performs clerical and clinical tasks to assist Rehabilitation Services Care Teams in providing patient care and services. The position primarily provides frontline and support coverage in Maple Grove and supports the wound care area one day each week or every other week. The assistant works one-on-one with a wound care therapist and provides direct patient care under PT supervision. The stated schedule is 0.80 FTE, with Wednesdays off: Monday 10:15 a.m.–6:45 p.m.; Tuesday 6:45 a.m.–3:15 p.m.; Thursday 8:00 a.m.–4:30 p.m.; and Friday 6:45 a.m.–3:15 p.m.

Requirements

Six months of experience in a customer service job or medical-related experience in a hospital, rehabilitation, or clinical setting.
Ability to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
Critical thinking and problem-solving skills.
Strong verbal communication, customer relations, and listening skills.
Good telephone etiquette, money-handling, and keyboarding skills.
Ability to promote and maintain good customer relations and patient confidentiality.
Ability to communicate effectively in person and over the phone with a wide variety of patients, including people with speech or hearing impairments and those requiring interpreters.
Ability to work in a fast-paced environment and switch between tasks.
Comfort with computers and learning new equipment and software as needed within the scope of the role.
Interest in working one-on-one with a wound care therapist and providing direct patient care under PT supervision.

Nice To Haves

Knowledge of medical terminology.

Responsibilities

Perform clerical and clinical tasks assisting Rehabilitation Services Care Teams.
Provide frontline and support coverage for the Maple Grove location.
Support the wound care area one day each week or every other week.
Prepare wound care carts for treatments, including supplies, PPE, and dressings.
Set up and break down treatment rooms for wound care visits.
Assist therapists and providers during wound care treatments within training and scope.
Provide direct patient care under PT supervision.