Clinic Rehab Assistant (Clerical + Wound Care)

Hutchinson Health•Maple Grove, MN

2d•$20 - $29•Onsite

About The Position

Park Nicollet is looking to hire a Rehab Clinic Assistant to join our Physical Therapy team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services. This role will primarily support frontline/support for Maple Grove but will also support the wound care area 1 day each week or every other week. Candidates need to have an interest in working 1:1 with a wound care therapist and provide direct patient care (under PT supervision).

Requirements

Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
Should have critical thinking skills and be able to problem-solve.
Strong verbal communication, customer relations and listening skills are essential.
Good telephone etiquette, money handling, and keyboarding skills are needed.
Must be able to promote and maintain good customer relations and patient confidentiality.
Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
Ability to work in a fast-paced environment that includes switching between tasks.
Comfortable working with computers and learning new equipment and software as needed within the scope of the role.

Nice To Haves

Knowledge of medical terminology.

Responsibilities

Prepare wound care carts prior to treatments (supplies, PPE, dressings)
Set up and break down treatment rooms for wound care visits
Assist therapists and providers during wound care treatments within training and scope