Clinic Registration Rep I, Central Access Svcs
About The Position
Provides excellent customer service by employing OMC’s C.A.R.E. standards. Greets all patients and visitors to our clinics in both Sequim and Port Angeles, with compassion and empathy. Collects and accurately enters into EHR patient demographic data. Explains OMC/OMP policies and procedures necessary for registration to patients as necessary. Collects copays and payments according to OMC finance policies. Responsible for maintaining a smooth flow of patients through the registration process and keeps patients in the waiting areas informed of any delays. Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient’s experience at OMP a positive one.
Requirements
- High School diploma or GED required.
- Customer Service, or hospitality experience preferred; knowledge of medical terminology preferred.
Responsibilities
- Greets all patients and visitors to our clinics in both Sequim and Port Angeles, with compassion and empathy.
- Collects and accurately enters into EHR patient demographic data.
- Explains OMC/OMP policies and procedures necessary for registration to patients as necessary.
- Collects copays and payments according to OMC finance policies.
- Responsible for maintaining a smooth flow of patients through the registration process and keeps patients in the waiting areas informed of any delays.
- Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient’s experience at OMP a positive one.
Benefits
- competitive salary
- excellent benefits
- relocation assistance
- Family and Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Equal Polygraph Protection Act (EPPA)
- Non-discrimination
- Patient Rights
- HIPAA
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
