Clinic Referrals Coordinator

AltaMed • West Covina, CA

3d • Onsite

About The Position

The Referral Coordinator position is responsible for accurate and timely data entry of referral requests into the appropriate portal. They are also responsible for follow-up on all specialty referrals and coordination of care for urgent referrals. The referral coordinator is an integral part of the care team, working as a liaison between the patient, providers, utilization management, and various departments to ensure timely access to specialty care.

Requirements

• High school diploma required.
• Minimum of 4 years of experience required.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

Nice To Haves

• Medical Assistant certificate preferred.
• Bilingual English/Spanish/Mandarin/Cantonese preferred.

Responsibilities

• Accurate and timely data entry of referral requests into the appropriate portal.
• Follow-up on all specialty referrals.
• Coordination of care for urgent referrals.
• Serve as a liaison between the patient, providers, utilization management, and various departments to ensure timely access to specialty care.

Benefits

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED