Authorizations / Referrals Coordinator
About The Position
Join the Team at PedIM Healthcare! Delivering exceptional care, together. Who We Are: PedIM Healthcare is the first private medical office of its kind in Citrus County – offering top-quality care for children, adults, and seniors all under one roof. We provide pediatrics, adult internal medicine, family practice, geriatrics, women’s care, medical weight-loss, sleep-medicine services and more. Our dedicated, community-focused team is committed to excellence, pride in service, and making a real difference for patients and families across Citrus County. Why Work With Us? A broad, multi-discipline practice where you can grow: pediatrics, internal medicine, weight-loss & sleep medicine specialties. A values-driven environment: we listen, we help, we understand—and we care. Community-oriented and recognized: voted “best of the best” in the region. Opportunity to make a meaningful impact by supporting patients over their full life span—from children to seniors. A workplace committed to employee development and delivering holistic care. The Role: We are seeking a proactive and compassionate Authorization & Referrals Coordinator to join our Primary Care team! Responsible for processing referrals from the office and specialists in a timely and accurate manner. This function includes obtaining authorizations when needed from various insurance companies.
Requirements
- Minimum Education: High School Diploma or GED
- Preferred experience: 1 year working in insurance, insurance verification, and/or customer service
- Clean Background Check
- All employment offers at PedIM Healthcare are contingent upon the successful completion of applicable background checks, verification of credentials, and compliance with health and safety requirements.
Responsibilities
- Verify insurance eligibility and benefits as it relates to the services rendered.
- Obtain all referrals and authorizations as needed from payer for services.
- Resolve patient and payer requests, inquiries and concerns in an expedient and respectful manner.
- Ensure all authorizations and verifications have been completed and recorded in the system in a timely manner to avoid scheduling issues.
- Inform management of any pending authorization or verification issues which might delay ability to perform scheduled procedures.
- Maintain knowledge of and work in compliance with all HIPAA guidelines.
- Perform related duties as assigned by the supervisor.
- Maintain compliance with all company policies and procedures.
Benefits
- Health coverage + Sick-N-Well membership
- Health Savings Account (HSA)
- Life insurance
- Paid time off
- 401(k) plan + 4% company match
- Relax Scofa membership
- Employee Assistance Program (EAP)
- Employee Recognition Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
