Clinic Performance Coordinator
About The Position
Our mission at Better Health Group is Better Health, driven by a passion for helping others. We seek individuals looking for a career opportunity to grow personally and professionally, with a passion for helping others achieve Better Health, and ready to join a growing team. Our commitment, passion, and culture distinguish us, with Team Members making a daily difference by supporting providers and payors with necessary tools and resources to deliver best-in-class healthcare experiences. The Practice Coordinators are responsible for the successful project maintenance of our provider offices. This role requires strong communication and organizational skills to assist office teams in implementing strategic programs created by the Better Health Group, and also involves research and feedback on the successful outcomes of these programs.
Requirements
- Technical degree or Associate’s degree in related field required; equivalent experience considered
- 1+ years of experience in healthcare related environment
- Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
- Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
- An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
- Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
- Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
- Demonstrated ability to handle data with confidentiality
- Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
- Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
- Excellent written and verbal communication skills; must be comfortable communicating with internal and external stakeholders, providers, and health plans
- Strong interpersonal and presentation skills
- Strong critical thinking and problem-solving skills
- Must be results-oriented with a focus on quality execution and delivery
- Appreciation of cultural diversity and sensitivity toward target patient populations
Responsibilities
- Provide in-person support to assigned medical offices, traveling up to 1-2 offices per day, ensuring seamless coordination of daily operations
- Collaborate with medical office teams and internal stakeholders to support the success of programs and goals
- Attend regular cadence of meetings with internal and external teams, including monthly Town Hall presentations
- Assist in planning and coordinating with medical offices identified programs to assist with their patient care
- Assist in completing assigned tasks for designated offices
- Monitor program performance, identifying areas for improvement
- Facilitate video conferences between offices and internal stakeholders
- Assist offices in the utilization of internal software to complete programs, outreach activities, and researching patient information
- Maintain report tracking support provided to the offices and identify follow-up items
- Monitor office progress on identified programs and provide feedback and assistance as needed
- Additional duties as assigned
Benefits
- Base Salary + Bonus potential and Auto Allowance
- Medical, Dental, Vision
- Paid Time Off
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1-10 employees
