Clinic Patient Representative - Nursing Float Pool

CHRISTUS Health•Sulphur Springs, TX

21h

About The Position

Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center’s operations by setting up appointments, maintaining the cash drawer, posting charges, and ensuring the accuracy of patient demographics in the hospital’s computer system. The role also supports institutional billing and accounts receivable activities, patient registration, order entry, scheduling, phone coverage, and other clerical functions. The representative may train clerical staff in registration procedures and printing patient reports.

Requirements

High school diploma.

Responsibilities

Monitor debits and credits of client accounts.
Post transactions for institutional clients and review billing transactions related to the accounts receivable system.
Resolve client inquiries and complaints regarding institutional billing transactions.
Perform order entry, registration, and other clerical duties.
Train clerical staff in proper registration procedures and printing patient reports.
Perform other clerical duties as needed, including insurance verification, recording statistics, registering patients, and updating patient accounts.
Assist with scheduling patient appointments, answer phones, and inform patients of their benefits.
Maintain the cash drawer and post charges.
Ensure patient demographic information is accurate in the hospital’s computer system.
Complete other duties as needed.