About The Position

Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports center operations by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital’s computer system. The role also performs billing and account-related tasks, patient registration and order entry, and other clerical duties.

Requirements

  • High school diploma.

Responsibilities

  • Welcome patients and visitors as the initial point of contact at the Family Health Center.
  • Set up and schedule patient appointments.
  • Maintain the cash drawer and post charges.
  • Assure the accuracy of patient demographics in the hospital’s computer system.
  • Monitor debit and credit activity in client accounts.
  • Post transactions for institutional clients and review billing transactions related to the accounts receivable system.
  • Resolve client inquiries and complaints regarding institutional billing transactions.
  • Perform order entry, registration, and other clerical duties.
  • Train clerical staff in proper registration procedures and printing patient reports.
  • Perform insurance verification, record statistics, register patients, and update patient accounts as needed.
  • Answer phones and inform patients of their benefits.
  • Complete other duties as needed.
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