Bilingual Clinic Operations Specialist
Clinica Family Health & Wellness•Boulder, CO
•Onsite
About The Position
As our Clinic Operations Specialist (COS), you will serve in a multi-skilled role that is the first point of contact for patients while supporting front desk operations, medical records, referrals, and clinical workflows. You will be organized, an adaptable team member who enjoys learning multiple functions, taking ownership of your work, and help keep a busy clinic running smoothly.
Requirements
- Bilingual in English and Spanish.
- High School Diploma or GED.
- Attention to detail: Consistently accurate work, catching errors before they impact patient care
- Teamwork: Collaborate with others to support patients and shared goals
- Professionalism: Communicate clearly, dependable, manages challenges appropriately in the workplace, and treats others with respect
Nice To Haves
- Enjoy getting to know patients, building relationships and welcoming them into the clinic.
- Experienced with communicating clearly to both patients and providers.
- Had to learn and work in multiple healthcare systems.
- Detail-oriented, organized and take pride in getting things right.
- Bring curiosity and willingness to ask questions as you learn.
Responsibilities
- Warmly welcome patients, manage scheduling and walk-ins, verify insurance, and collect co-payments to ensure a smooth, positive first impression.
- Serve as a central hub for patients and staff, collaborating closely with providers, nurses, and MAs to keep daily clinic workflows running seamlessly.
- Accurately manage patient charts, process referrals, and secure medical records requests with strict attention to privacy and detail.
- Review schedules, confirm appointments, and keep patients informed while independently prioritizing competing tasks throughout the day.
- Safely monitor vaccine storage, log temperatures, and process incoming shipments in full regulatory compliance.
- Maintain stock levels, order essential medical supplies, and keep work areas clean, organized, and fully prepped for patient care.
Benefits
- Medical
- Dental
- Vision
- FSA/HSA
- Life and Disability
- Accident/Hospital Plans
- Retirement with Employer Contributions
- Vacation, sick, and extended illness time off options
- Open communication with leadership and mission-focused engagement
- Training and growth opportunities with a supportive team invested in your success
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
