Clinic Operations Manager
About The Position
The Clinical Manager is the single point of accountability for all clinical staff performance, workflow standardization, and operational excellence across all ReVive locations. This role is responsible for ensuring that every clinic runs to the same standard every day, regardless of which provider or staff is on site. The Clinical Manager builds, trains, and holds accountable a team of Lead Medical Assistants who serve as site-level operational leaders, and drives measurable improvements in access, throughput, compliance, and patient experience. This is not a desk job. The Clinical Manager is expected to be physically present across clinic sites on a rotating basis, conducting direct observation, real-time coaching, and hands-on problem-solving. The role requires someone who is equally comfortable reviewing audit data, running a training session, and stepping in to help with patient flow during a high-volume day.
Requirements
- Minimum 3 years of experience managing clinical staff in a multi-site outpatient practice (orthopedics, sports medicine, or surgical specialty strongly preferred)
- Certified Medical Assistant (CMA, RMA, or CCMA), RN or Licensed Practical Nurse (LPN) with active certification
- Demonstrated experience building and enforcing clinical SOPs and training programs
- Proficiency with EHR systems (athena experience strongly preferred)
- Track record of managing staff across multiple physical locations with measurable performance outcomes
- Strong documentation and reporting skills; comfortable with data-driven performance management
- Ability to travel between all ReVive locations in the greater Atlanta metro area daily
Nice To Haves
- Experience supervising or developing lead/senior MA roles
- Familiarity with orthopedic, spine, or pain management clinical workflows
- Experience with PACS systems, DME ordering (Empower), and in-house dispensing platforms (Trident)
- Bilingual (English/Spanish) is a plus
Responsibilities
- Clinical Staff Leadership and Accountability
- Lead MA Program Oversight
- Workflow Standardization and SOP Enforcement
- Compliance and Quality
- Access, Throughput, and Performance Management
- Training and Development
Benefits
- Competitive salary commensurate with experience.
- Full benefits package including medical, dental, vision, PTO, and professional development support.
- Specific compensation details will be discussed during the interview process.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
