Clinic Office Representative

Baptist Health•Little Rock, AR

About The Position

The Clinic Office Representative works in the BH UAMS Ear Nose and Throat Clinic. The role is responsible for greeting and checking patients in, answering telephone calls, scheduling appointments, maintaining accurate patient records and filing, checking patients out, collecting payments, and managing incoming patient referrals. The representative also performs other related duties as assigned.

Requirements

  • High school diploma and/or GED equivalent.
  • Excellent customer service and interpersonal communication skills.
  • Minimal typing skills of 35–40 words per minute.

Nice To Haves

  • Previous clinic experience.

Responsibilities

  • Greet patients and check them in.
  • Answer the telephone.
  • Schedule appointments.
  • Maintain accurate patient records and filing.
  • Check patients out.
  • Collect payments.
  • Manage incoming patient referrals.
  • Perform other related duties as assigned.
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