Clinic Office Assistant - Residency/GME Clinic

Community Health Systems Professional Services Corporation • Naples, FL

7d

About The Position

The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the Residency/GME Clinic. The role supports patient check-in and check-out, appointment scheduling, patient inquiries, payment processing, and record maintenance. It also assists healthcare providers and clinic staff with office and clinic tasks to help deliver a positive patient experience.

Requirements

• 0–2 years of experience in a medical office, clinic, or healthcare administrative setting.
• Proficiency in electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service orientation and a professional, courteous demeanor.
• Applicants must be authorized to work in the U.S. for an employer; immigration sponsorship is not available now or in the future.

Nice To Haves

• Knowledge of medical terminology, scheduling, billing, and insurance verification.
• Certified Medical Office Administrative Assistant (CMAA) certification.

Responsibilities

• Greet and assist patients during check-in and check-out, ensuring accurate patient information and documentation.
• Schedule patient appointments, obtain pre-certifications, and coordinate with providers for testing, procedures, and surgeries.
• Collect time-of-service payments, issue invoices, and process financial transactions in accordance with clinic policies.
• Maintain and update patient records, ensure quality control, and address gaps in care.
• Answer phone calls, respond to inquiries about clinic policies and services, and route messages appropriately.
• Enter charges and code invoices for accurate and timely billing.
• Monitor office and clinic supply inventory and place orders as needed.
• Assist with physician call schedules, provider reimbursements, and license renewals.
• Support clinical staff as needed, including assisting with triage and coordinating patient referrals.
• Maintain a clean and organized work environment while following infection control and safety protocols.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.
• Comply with all policies and standards.

Benefits

• Medical, dental, vision, and life insurance coverage.
• Generous paid time off (PTO) and extended illness benefits.
• 401(k) with company match.
• Career development, learning opportunities, and advancement pathways.
• Licensure and certification reimbursement for eligible roles.
• Student loan assistance for eligible roles.
• Employee rewards and recognition programs.
• Optional benefits including pet insurance, identity protection, and legal insurance.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed