Clinic Nurse Manager

Community Health Center of Central Wyoming•Casper, WY

8d•Hybrid

About The Position

The Clinic Nurse Manager will manage the day-to-day operations of the clinic here in Casper. This position will work closely with community partners and resources to improve patient care and community relationships. This position will manage clinical support staff with administrative oversight of the providers. These duties will be conducted in accordance with existing Community Health Center of Central Wyoming (CHCCW) policies and procedures.

Requirements

2 years of college or technical school; or 5 years related experience and training; or equivalent preferably in a medical-related setting, or a combination of education and experience
A minimum of 2 years’ experience in a clinic setting is required
Managerial experience is a must

Responsibilities

Monitor and manage day-to-day operation of the Casper clinic
Manage the clinical staff schedules
Manage the hiring, terminating, staff development, and performance evaluations/PIP for clinical staff
Examine and resolve patient and employee concerns and complaints
Manage budget for both the Casper clinic
Identify and define job responsibilities and expectations for clinical staff
Address and help resolve employee health, environmental, and safety concerns
Provide administrative oversight of the Employee Health Program and ensure compliance with organizational and regulatory requirements
Develop, implement, and maintain clinical policies, procedures, and workflows
Perform chart audits, as needed
Address and help resolve facility related concerns
Monitor and improve patient safety and quality initiatives, including incident review and corrective action plans
Provide CQI reports for both the Casper clinic
Evaluate and make plans for improved UDS measures for the Casper clinic, for clinical staff
Staff competency assessments and annual skills validation
Manage the Resuscitation Quality Improvement (RQUI) Program for the Casper and Dubois clinics, ensuring staff maintain current Basic Life Support (BLS) competency and compliance with organizational requirements
Mentor, coach, and advise clinical staff
Provide strategic goals for the Casper clinic
Assist the providers in meeting standards of care for patient care, as well as help providers identify areas of improvement
Perform vaccine coordinator responsibilities
Provide oversight and support for Vaccine Coordinator Program to ensure compliance with federal, state, and organizational requirements
Orient and train new clinical staff
Manage the ordering of clinical and office supplies for the Casper clinic
Assist in managing laboratory supplies, concerns, and procedures
Assist in addressing eCW operational errors and training
Be available to fill-in for any of the clinical staff, as needed
Manage mitigation for COVID-19 for the Casper clinic and ensure the mitigation efforts are being done correctly
Observe and address functionality of clinic flow from patient support to clinical
Assist in resolving billing concerns
Manage timecards for all clinical staff
Address concerns and provide education on concerns that come from senior leadership, billing, HR, patient support manager, and/or payroll
Manage daily huddle
Arrange monthly, and as needed, education for clinical staff
Manage meetings for providers with outside entities (drug reps, hospital, etc.)
Coordinate clinical rotations and learning experiences for CMA and RN students in collaboration with educational institutions and clinic leadership
EOC rounds
Ensure that incident reports, certifications, licenses, and enrollments are renewed in a timely manner
Ensure that new employee tests and documentation are completed for HR and employee health
Process improvement for both the Casper clinic
Coordinate with the Chief Medical Officer for provider coverage
Engage in the community and county events, promotions, and activities serving as a Clinic and CHCCW ambassador
Perform other duties that may be assigned by executive staff of the organization