Clinic Manager - Neurology Clinic

OU Health•Oklahoma City, OK

About The Position

The Adult Neurology Clinic is a mission-driven, fast-growing environment committed to expanding access to exceptional neurological care across Oklahoma. Our multidisciplinary team—including neurologists, advanced practice providers, residents, nurses, and specialized support staff—cares for hundreds of adults each month with conditions affecting the brain, spine, and nervous system. Team members collaborate daily with 6–10 providers to support patients with complex neurological needs, from migraines and seizures to movement disorders and cognitive changes. We prioritize teamwork, communication, and continuous improvement to create a supportive, high-performing clinical environment. We are seeking individuals who are adaptable, motivated, and passionate about improving neurological health. If you thrive in a collaborative setting and want to make a meaningful difference in patients’ lives, the Adult Neurology Clinic offers a rewarding place to grow your career. The Manager of Clinic Operations manages the day-to-day administrative, operational, and financial functions of one or more outpatient clinic offices. Provides leadership to clinic office staff while ensuring efficient operations, high-quality patient experience, and compliance with organizational, regulatory, and financial requirements.

Requirements

Bachelor’s degree in Accounting, Business Administration, Health Care Administration, or related field required.
At least 3 years of progressive leadership experience in ambulatory or clinic operations required.
Working knowledge of healthcare operations, clinic workflows, and applicable policies, including Medicaid, Medicare, and relevant federal and state regulations, with accountability for day‑to‑day compliance and risk escalation.
Ability to plan, organize, and oversee clinic operations, staffing, and schedules to ensure coverage, productivity, and alignment with organizational goals.
Strong people‑management skills, including leading, training, mentoring, and evaluating staff; conducting performance reviews; and addressing performance issues in collaboration with leadership and HR.
Effective verbal and written communication skills to clearly convey expectations, provide feedback, and collaborate with staff, providers, and leadership.
Analytical and problem‑solving skills to identify operational or patient‑care improvement opportunities, assess root causes, and implement process improvements at the clinic level.
Proficiency in Microsoft Office tools (Word, Excel, Outlook) to support scheduling, reporting, data tracking, and communication.
Ability to manage teams across one or multiple clinic locations, ensuring consistent service delivery, workflows, and performance expectations.
Ability to balance competing priorities, resolve routine operational challenges, and recommend practical, compliant solutions that support quality patient care.

Nice To Haves

None mentioned

Responsibilities

Oversees clinic office operations including scheduling, registration, billing readiness, medical records workflows, and front-end patient flow.
Manages and develops clinic office staff; responsible for hiring, training, performance management, and staff engagement.
Ensures compliance with organizational policies, regulatory requirements, and revenue cycle standards.
Partners with clinical leadership, physicians, and operational stakeholders to support clinic performance and patient access.
Analyzes operational metrics (e.g., access, staffing, productivity, patient satisfaction) and implements process improvements.
Supports budget accountability, expense management, and optimization of clinic resources.
Leads change initiatives and operational improvements aligned with enterprise strategy.
Typically responsible for one or more clinic locations or specialty practices.
Performs other duties as assigned