Clinic Manager - Manhattan

Bond Vet•New York, NY
•$75,000 - $90,000

About The Position

Bond Vet is seeking a collaborative Veterinary Clinic Manager to lead a clinic team of technicians, assistants, and care coordinators and oversee day-to-day operations. The manager is responsible for clinic performance, team development, customer relations, scheduling, and operational improvements, while balancing the needs of the clinical team with organizational goals. The role works with the operations team to scale operations and implement processes. Four or more years of experience managing professionals in complex organizations in the veterinary space, or translatable experience, is considered ideal but is not required. A CVPM designation is also considered ideal but is not required. Applicants must have independent, unrestricted authorization to work in the United States for any employer. Bond Vet does not sponsor employment-based visas for this role and cannot facilitate F-1 visa STEM OPT for this position.

Requirements

  • Strong organizational and leadership skills.
  • Experience supervising front desk operations.
  • Experience with compliance and safety policies.
  • Independent, unrestricted authorization to work in the U.S. for any employer; employment-based visa sponsorship and F-1 visa STEM OPT facilitation are not available.

Nice To Haves

  • Four or more years of experience managing professionals in complex organizations in the veterinary space, or translatable experience; considered ideal but not required.
  • CVPM designation; considered ideal but not required.

Responsibilities

  • Oversee the day-to-day operations of the clinic.
  • Manage the clinic’s P&L.
  • Mentor, develop, and lead clinic team members.
  • Balance the needs of the clinical team with organizational goals.
  • Collaborate with the operations team to scale operations and implement processes.
  • Own customer relations.
  • Lead weekly team meetings and daily team check-ins.
  • Create clinic schedules.
  • Identify opportunities to increase efficiency and implement improvements.
  • Ensure team members complete their daily checklists.
  • Recruit, interview, and onboard new team members.
  • Foster a sense of community within the team.

Benefits

  • Competitive annual pay of $75,000–$90,000 based on experience.
  • Comprehensive benefits, including medical, dental, and vision plans.
  • $0 monthly premiums for qualified individuals.
  • Mental health support programs.
  • 401(k) with partial employer match.
  • Paid parental leave.
  • Commuter benefits.
  • Pet and chosen family bereavement leave.
  • Up to 100% tuition reimbursement for team members pursuing LVT/CVT.
  • Continuing education stipend and time off for licensed individuals (LVT/CVT or CVPM).
  • CVPM preparation course for those pursuing CVPM certification.
  • Schedules released at least one month in advance.
  • In-clinic pet care discount.
  • Employee referral bonus of up to $8,000.
  • FIGS scrubs provided and laundered in-clinic.
  • Stocked pantries with snacks, drinks, and essentials.
  • Free weekend lunch for clinic teams.
  • Stocked bathrooms with toiletries and other essentials.
  • Bond swag shop credit.
  • Supportive culture and hands-on leadership.
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