Clinic Manager I

St Johns Community Health•Los Angeles, CA

2d•$90,000 - $100,000•Onsite

About The Position

Coordinates and directs the clinical, operational, and program activities on a day-to-day basis to ensure delivery of quality patient care; responsible for all appropriate documentation and reporting requirements. Managing staff, clinic personnel in FQHC and EHR PMS Environment in San Bernardino County and Riverside County.

Requirements

Clinic Scope/Services: School-Based and/or Primary Care Services
Clinic Capacity: 4-8 Medical Exam Rooms
Clinic Volume: 100 - 150 patient visits per week
Managerial Experience: Minimum of two years related experience or equivalent in managing staff.
High School Diploma
Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.
Proficient in Microsoft Office and Excel (familiarity with medical terminology).
Must possess current CPR certification.
Employees are responsible for maintaining individual certifications as required by job function or by law and provide Verification and recertification when requested by management.

Nice To Haves

B.A. / B.S. (Preferred) in health care administration or other health-related field or equivalent
Bilingual English/Spanish (Preferred)

Responsibilities

Manages clinical operations, including but not limited to staffing schedules and patient flow.
Prepares and manages all documentation and reporting requirements, including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports.
Ensures effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services within budgetary guidelines.
Attend manager meetings and training.
Develops staffing plans; works with human resources staff to recruit and hire staff; coordinates comprehensive orientation of new staff.
Establishes accountabilities and performance goals and provides staff counseling, coaching, feedback, recognition, training, and development.
Assists with the development and management of the operating budget; maintains fiscal control of assigned hospital cost center.
Plans, coordinates, directs, and provides patient care orientation and ongoing training to staff.
Encourage employees to improve skills and abilities and stay abreast of current technologies/practices.
Ensures compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with federal, state, and local regulations and FQHC regulations.
Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
Applies safety principles as identified by established policy.
Interprets regulations and/or policies for employees.
Coordinate multiple tasks and organize clinic objectives.
Understand and respond to a diverse population.
Ability to manage priorities and workflow in a changing environment.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Cash management; Supervise all payment plan options, checking donations, and cash control established by Finance/Accounting.
Acute attention to detail.
Ability to work independently and as a member of various teams and committees.
Strong interpersonal skills.
Assist with implementation of PMS and Electronic Health Record (EHR).
Ability to understand and adhere to established policies, procedures, and protocols.
Strong charting/documentation skills.
Demonstrated proficiency in supervising and motivating subordinates.
Commitment to excellence and high standards.
Excellent written and oral communication skills.
Strong organizational, problem-solving, and analytical skills.
Good judgment with the ability to make timely and sound decisions.
Creative, flexible, and innovative team player.
Demonstrated competence in reacting to and handling emergencies.
Performs other duties as assigned by the manager.
Oversight of rapid VFC, including quality assurance and competency training for MAs.
Provide guidance and counseling to clinical staff to ensure VFC Requirements is met.
Directly responsible for training, ordering, and maintaining vaccine inventory, Thermometer and unit equipment.
Communicate with all VFC Coordinators and Back-up Coordinators to facilitate VFC requirements.
Duties as assigned.