Clinic Manager/Clinician (CPO)

Hanger, Inc.•La Mesa, CA

8d•$120,000 - $140,000•Onsite

About The Position

This role is for a Clinic Manager/Clinician (CPO) at Hanger, Inc. in La Mesa, California. Hanger, Inc. is a leading provider of orthotic and prosthetic (O&P) services and products. As the Clinic Manager, you will lead a team including CPOs, clinical assistants, fitters, and lab technicians. The position involves providing or supervising comprehensive prosthetic and orthotic care, assessing patients, formulating and implementing treatment plans, and managing practice operations to achieve financial and clinical goals. The role requires managing clinical operations, ensuring quality assurance, coordinating sales and marketing, managing expenses, adhering to safety and regulatory requirements, and ensuring accurate documentation. Direct patient care for orthotic and/or prosthetic conditions is also a key responsibility.

Requirements

Current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC), OR a baccalaureate degree in prosthetics and/or orthotics, or the foreign equivalent, and current ABC Board-Eligibility in Prosthetics and/or Orthotics.
A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Ability to obtain and maintain state licensure (in states where required).
Ability to lift patients using biomedical techniques frequently throughout the course of a work day/shift; must be capable of easily lifting fifty (50) pounds of weight alone.
Ability to walk, bend, stand, and reach constantly during a work day/shift.
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction.
Ability to speak and hear sufficiently to understand and give directions.
Ability to push wheeled equipment throughout the facility.
Fine motor skills adequate for scheduling and preparing patients, equipment, and supplies for treatment.
Ability to participate in sustained activities for many hours in duration in accordance with state labor laws.
Strong interpersonal skills and supervisory skills.
Strong understanding of financial and accounting practices.
Competent knowledge of orthotics and/or prosthetics patient care management.
Proficient in Windows based office technologies (ex. Word, Excel).
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change.
Focus on superior outcomes, and calibrate work processes for outstanding results.

Nice To Haves

Five years’ experience in Orthotics and/or Prosthetics providing direct patient care.
Two to four years supervisory experience.
Two to four years 3rd party billing experience.

Responsibilities

Manage practice operations to ensure achievement of daily, weekly and monthly goals for sales, revenues, cash and accounts receivable.
Maintain quality assurance programs to ensure patient satisfaction with practice services.
Coordinate sales and marketing plans to develop and enhance referral sources and expand revenue opportunities.
Manage practice expenses and materials to meet or exceed budget projections.
Ensure bloodborne pathogen, Occupational Safety and Health Administration (OSHA) requirements and other safety and governmental regulations are adhered to.
Ensure that all employees abide by the policies and procedures outlined in the Hanger Compliance Program and Code of Professional and Business Ethics.
Ensure practice employees are provided with the resources and incentives to achieve the expectations of their position.
Ensure accurate and complete documentation records are kept by all practitioners.
Provide direct patient care service for the treatment of Orthotic and/or Prosthetic conditions as appropriate.
Assess patients, formulate treatment plans, implement those plans, and follow-up with patients.
Participate in practice management.

Benefits

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest