Clinic Manager Certified Prosthetist Orthotist (CPO)

Hanger, Inc.•Kingsport, TN

12d

About The Position

Hanger, Inc. provides orthotic and prosthetic services and products, including patient care through clinics nationwide. The Clinic Manager Certified Prosthetist/Orthotist provides or supervises comprehensive prosthetic and orthotic care, including assessing patients, formulating and implementing treatment plans, following up with patients, and participating in practice management. Clinicians who have not yet achieved certification provide care under the direction of a certified clinician. In addition to clinical responsibilities, the Clinic Manager manages clinic operations and employees—including practitioners, technicians, and administrative staff—to achieve financial and clinical goals. Duties may vary according to clinic operational requirements and size, and are subject to state and local law.

Requirements

Current ABC or BOC board certification in Prosthetics and/or Orthotics; or a bachelor's degree in prosthetics and/or orthotics (or foreign equivalent) and current ABC Board-Eligibility in Prosthetics and/or Orthotics.
Valid driver's license and driving record meeting Hanger's Motor Vehicle Safety Policy and Procedures standards.
Ability to obtain and maintain state licensure where required.
Strong interpersonal and supervisory skills.
Strong understanding of financial and accounting practices.
Competent knowledge of orthotics and/or prosthetics patient care management.
Proficiency in Windows-based office technologies, such as Word and Excel.
Ability to lift patients using biomedical techniques and independently lift 50 pounds.
Ability to walk, bend, stand, and reach throughout the workday or shift.
Near and distant visual acuity sufficient to maintain records, recognize people, and understand written directions.
Ability to speak and hear sufficiently to understand and give directions.
Ability to push wheeled equipment throughout the facility.
Fine motor skills adequate for scheduling and preparing patients, equipment, and supplies for treatment.
Ability to participate in sustained activities for many hours in accordance with state labor laws.
Demonstrated integrity, honesty, transparency, and respect in professional relationships.
Commitment to patient-centered care and building lifelong trust.
Ability to foster collaboration and constructive dialogue, adapt to change, and focus on superior outcomes.

Nice To Haves

Five years of experience providing direct patient care in orthotics and/or prosthetics.
Two to four years of supervisory experience.
Two to four years of third-party billing experience.

Responsibilities

Manage practice operations to meet daily, weekly, and monthly goals for sales, revenue, cash, and accounts receivable.
Maintain quality assurance programs to support patient satisfaction with practice services.
Coordinate sales and marketing plans to develop and enhance referral sources and expand revenue opportunities.
Manage practice expenses and materials to meet or exceed budget projections.
Ensure compliance with bloodborne pathogen, OSHA, safety, and other governmental regulations.
Ensure employees follow Hanger Compliance Program policies and the Code of Professional and Business Ethics.
Ensure practice employees have the resources and incentives needed to meet position expectations.
Ensure practitioners maintain accurate and complete documentation records.
Provide direct patient care for orthotic and/or prosthetic conditions as appropriate.
Manage clinical operations and practice employees, including practitioners, technicians, and administrative staff, to achieve financial and clinical goals.
Assess patients, formulate and implement treatment plans, and provide patient follow-up.