BCaBA)

Myers Assessment and Therapeutic Services•Tyrone, GA

105d•Onsite

About The Position

The Clinic Manager bridges the gap between daily clinical care and operational excellence by providing strategic leadership and hands-on oversight. This role is responsible for facility management, leading administrative and behavioral technician teams, optimizing patient scheduling, and ensuring strict compliance with medical and funding standards. Operating under a "Prevention-First" model, the ideal candidate doesn't just react to operational bottlenecks; they build and maintain the structural alignment frameworks necessary to prevent them, ensuring the clinical team can focus entirely on delivering exceptional care. The Clinic Manager serves as the onsite operational leader responsible for ensuring the clinic runs smoothly each day by supporting staff, families, clients, and clinical teams. This role requires a visible presence in the clinic, proactive problem-solving, and the ability to manage day-to-day operations while maintaining a positive and organized environment.

Requirements

1–3+ years of healthcare operations or office management experience, specifically handling a large team of hourly employees.
Experience within an autism clinic, ABA practice, pediatric mental health setting, or healthcare environment is highly preferred.
Proven track record of managing schedules, inventory, operational workflows, and team processes effectively.
High Emotional Intelligence (EQ): Ability to hold staff accountable while maintaining an empathetic, supportive approach.
De-escalation & Conflict Resolution skills.
Active Listening and collaborative approach.
Crisis Composure: Sound judgment and a steady presence during chaotic situations.
Bachelor's degree in healthcare administration, Business, Psychology, or a related field preferred.
Hands-on clinic leadership experience is highly valued.
Active RBT certification, BCBA/LBA licensure and current CPR/First Aid certification.

Nice To Haves

Experience within an autism clinic, ABA practice, pediatric mental health setting, or healthcare environment is highly preferred.
Hands-on clinic leadership experience is highly valued.

Responsibilities

Daily Clinic Operations: Open the clinic, ensure facility is prepared, stocked, and organized. Greet families and provide a welcoming experience. Serve as the onsite point person for daily operational questions and problem-solving.
Front Desk & Facility Maintenance: Manage front desk operations, facility cleanliness, and center safety compliance. Ensure a safe, clean, organized, and professional environment. Monitor facility needs and coordinate repairs.
Schedule & Session Coverage: Oversee patient rostering, scheduling, and session coverage to maximize clinical hours and minimize disruptions. Problem-solve cancellations and staffing changes. Ensure appropriate coverage for client sessions and staff breaks.
Activity Coordination: Oversee the daily schedule of client activities, ensuring smooth transitions. Ensure staff follow daily schedules and operational expectations.
Budget & Supply Procurement: Manage the center’s budget, inventory, and procurement of supplies.
SOP Execution: Implement and refine Standard Operating Procedures (SOPs) to maintain an efficient clinic environment. Identify operational gaps and create systems to prevent recurring issues.
Time Management & Accountability: Ensure floor staff and RBTs remain on-task, adhering to schedules and duties. Provide real-time support, coaching, and accountability.
Performance Metrics: Ensure RBT performance scorecard metrics and session integrity checklists are met through feedback and coaching.
Recruitment & Onboarding: Lead recruitment, hiring, onboarding, and operational training of new RBTs and administrative staff. Ensure new employees understand clinic expectations and procedures.
Workplace Culture: Foster a collaborative, positive, and transparent environment to boost morale and reduce burnout. Maintain a visible leadership presence and ensure team members feel supported.
Regulatory Compliance: Ensure ABA service delivery, client files, and staff credentials comply with HIPAA, health insurance regulations, and funding mandates.
Audit Readiness: Maintain continuous audit-readiness through proactive risk mitigation and data integrity checks.
Incident & Vendor Management: Handle incident reports promptly and manage relationships with third-party vendors.