Clinic Director/Operating Partner

Arete' Health PT•Summerville, SC

13d•Onsite

About The Position

This Job Description outlines the primary duties, responsibilities, and expectations for the Clinic Director position at Brunswick Physical Therapy, a facility owned and operated by Arete Health. As a Clinic Director, you will play a critical role in overseeing all clinical and operational aspects of the clinic, ensuring the highest standards of patient care, fiscal responsibility, and team leadership. Arete Health is a growing, patient-centric outpatient physical therapy provider focused on excellence in clinical outcomes, team culture, and operational performance. We empower our therapists and support teams to thrive in an environment that values care, integrity, and innovation. At Arete Health, we believe that leadership is about people first. You’ll play a key role in scaling a mission-driven organization that puts patients and providers at the center of everything we do.

Requirements

Current Physical Therapist or Physical Therapist Assistant (PT/PTA) licensure in North Carolina (or eligible to obtain).
2+ years of clinical experience in outpatient physical therapy.
Proven leadership experience, with the ability to motivate and manage clinical staff.
Strong business acumen, with experience in managing clinic profitability and operational performance.
A passion for delivering top-of-license care and driving patient satisfaction.
Achieve a minimum of 10 visits per day.
Maintain a coding average of 3.8 UPV (Units Per Visit).
Ensure >10 visits are achieved for completion of care.
Maintain an Arrival Rate of >90%.
Achieve >95% in Over-the-Counter (OTC) collections.
Ensure EBITDA aligns with budget expectations.
Ensure notes are closed out within 24 hours of completion of care.

Responsibilities

Recruits, interviews, hires, and trains new staff.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Lead, mentor, and manage a team of physical therapists and patient experience coordinators.
Foster a culture of continuous learning, professional growth, and collaboration.
Ensure the clinic provides top-of-license care through evidence-based treatments and best practices.
Strive for industry-leading patient outcomes, consistently maintaining an NPS score of >95%.
Oversee clinic operations, ensuring efficient day-to-day management.
Monitor clinic financial performance, including budget adherence and profitability.
Represent the clinic in the community, building strong relationships with local healthcare providers and organizations.
Implement strategies to ensure the best possible patient experiences, from initial contact through to post-treatment.
Utilize data and patient feedback to improve care and outcomes continuously.