Clinic Director

Access Supports•Poughkeepsie, NY

About The Position

The Behavioral Health Clinical Director partners with regional leadership to lead a fully integrated clinic. The Director provides supervision, guidance, and training to clinic staff; directly supervises clinical staff; and works closely with administrative leadership to support effective clinic operations. The role provides leadership aligned with the agency’s values of mental health recovery and hope, and leads recruitment, selection, hiring, retention, and professional development for Article 31 Clinics. The Director coordinates with Urgent Care and Mobile Response Teams to support engagement and stability in longer-term treatment. The Director leads clinical quality, access, risk management, integrated care, compliance, staff development, and fiscal sustainability. This includes supporting evidence-based assessment and practice, monitoring client outcomes and risk, ensuring appropriate treatment planning and service frequency, and meeting applicable regulatory and accreditation standards. The position also oversees documentation and billing processes, department performance indicators, staffing and budget parameters, and clinic supervision and administrative systems. The role leads a clinic team that includes therapists and peers, collaborates with administrative staff and other agency leaders, and represents the clinic on organizational committees. The position is based in Poughkeepsie, New York, with hours Monday through Friday, 9:30 a.m. to 6:00 p.m.

Requirements

Expert skill and experience in directing, guiding, teaching, and leading clinical staff.
Deep belief in mental health recovery and person-centered planning.
Extensive knowledge of evidence-based practices, treatment modalities, diagnosis, assessment, and crisis intervention techniques.
Demonstrated ability to recruit, train, promote, and motivate personnel while establishing staffing that supports service delivery and fiscal responsibility.
Demonstrated ability to analyze and interpret productivity, quality-of-care, and outcome data to improve service delivery.
Excellent written, oral, interpersonal, and presentation skills.
Extensive knowledge of rehabilitation and behavioral health treatment service delivery.
Excellent conceptual, analytical, and organizational skills.
Ability to inspire staff to pursue expert training in evidence-based practices for children and adults with mental illness and people in dual recovery.
Critical and creative thinking, high energy, integrity, and diplomacy; passion for human services.
Ability to encourage, support, and inspire others through honest dialogue and a humanistic, sensitive approach.
Ability to implement, reinforce, and assess change in line with continuous quality improvement and business initiatives.
Highly developed interpersonal and relationship-building skills and ability to relate to diverse people.
Belief in the organization’s mission, vision, and work.
Sound judgment and ethical behavior and decision-making skills.
Capability to access all rooms in a two-story home, work in an open-space floor plan, and move throughout the workday.
Ability to occasionally lift more than 25 pounds.

Nice To Haves

Licensed Clinical Social Worker or Licensed Psychologist.

Responsibilities

Partner with regional leadership in leading a fully integrated clinic.
Provide supervision, guidance, and training to clinic staff, and directly supervise clinical staff.
Lead recruitment, selection, hiring, retention, and professional development for Article 31 Clinics.
Coordinate with Urgent Care and Mobile Response Teams to support engagement and stability in longer-term treatment.
Inspire staff to work intensively with high-risk clients to help prevent suicide, overdose, or premature death associated with behavioral health diagnoses.
Promote excellence in client engagement and satisfaction.
Lead evidence-based assessment and practice for adults with mental illness and people in dual recovery, guided by client preferences and thorough assessment.
Ensure timely, appropriate access to clinic services.
Ensure treatment includes initial assessment, appropriate treatment phases, and planned termination.
Monitor clinician caseload engagement and activity, and ensure clients receive visit frequency appropriate to their treatment phase.
Lead integrated care initiatives and partnerships with FQHCs and regional collaborations, including IPA and PPS initiatives.
Ensure behavioral, physical, and environmental risks are assessed and managed using validated measures, the electronic health record, agency reports, and data-driven supervision.
Ensure behavioral health services meet or exceed applicable Medicaid, Medicare, and other federal, state, and local standards.
Ensure the clinic meets state and CARF accreditation standards at a high level.
Collaborate with other agency leaders and implement administrative initiatives, including daily management systems and clinical huddles.
Train clinical staff using a documented curriculum and assess competency through documented testing.
Support the fiscal sustainability of outpatient behavioral health services.
Ensure high-quality clinical documentation and timely billing, collaborating with IT to identify documentation errors and coordinating corrections.
Meet or exceed annual agency Key Performance Indicators for the department.
Represent the clinic on organizational committees, including incident review, corporate compliance, and other clinical committees as needed.
Lead a clinic team that includes therapists and peers, and collaborate with administrative staff.
Lead and document department and clinic clinical and administrative supervision, including oversight of Senior Therapists’ clinical and administrative supervision efforts.
Ensure services support the clinic’s revenue budget and that staffing is allocated and maintained within budget parameters.