Clinic Coordinator- Full Time

Ablelight•Grand Junction, CO

4d•$20 - $24

About The Position

The Clinic Coordinator is an important member of the services team, delivering person-centered care to the people served (PWS). The primary responsibility is coordinating healthcare support, nursing services, and clerical duties for an assigned area. In partnership with the PWS’s residential team, and in compliance with AbleLight guidelines and HIPAA, the Clinic Coordinator maintains medical records and nursing documentation from admission to discharge in the Electronic Health Record (EHR). The position also supports operational and clinical leadership as needed. The role coordinates medical records, care plans and protocols, appointments, medication and pharmacy documentation, and new-admit healthcare information. It also includes administrative and team responsibilities that vary by state and service line. The position is guided by AbleLight’s values of serving others, teamwork, accountability, collaboration, continuous improvement, and Christian love.

Requirements

High school diploma.
One year of experience in a similar role.
Experience with Electronic Health Records, office equipment, and Microsoft Office applications.
Good verbal, reading, and written communication in English; basic math skills; and confident computer skills with high proficiency in Electronic Health Records.
Good organizational, coordinating, and prioritizing abilities.
Ability to maintain confidentiality and comply with HIPAA regulations.
Skills in serving others, giving and receiving feedback, holding oneself and others accountable, collaboration, listening, conflict resolution, using technology, and quality improvement.

Nice To Haves

Experience in a similar role serving people with intellectual and developmental disabilities (IDD) is preferred.

Responsibilities

Maintain medical records and nursing documentation; scan and upload records into Therap and notify nurses when records are available for review.
Monitor E-Fax for requested records and obtain medication orders and physician signatures.
Update and track protocols, care plans, nurse delegation, and release-of-information dates; run regular reports in Therap and help obtain releases when needed.
Schedule and track annual physical, eye, dental, and specialty appointments as applicable; enter appointments and attach reports and results in Therap.
Obtain complete after-visit summaries and follow through on medical or laboratory testing and specialist referrals.
Notify the RN of new physician orders requiring education or updates to protocols and care plans, and communicate due or overdue appointments and follow-up appointments to operations and nursing teams.
Obtain records for ER visits, urgent care visits, and hospital admissions, attach them to the GER, and create an appointment in Therap if needed.
With RN oversight, create MARs for new admits as applicable, obtain medication orders, enter medication changes, and configure or approve monthly MARs when needed.
Ensure physician orders are reviewed and signed yearly; contact pharmacies for orders when needed and track due dates for the nursing caseload.
Review medication changes with the RN and notify operations when applicable; track self-medication assessments and assist the RN with disposing of expired or discontinued medications.
For applicable new-admit service lines, obtain healthcare provider information, signed releases, medical history, exam dates, medications, allergies, and future appointments; enter documents in Therap and assist with pharmacy enrollment.
Attend monthly Nursing Department meetings, biweekly one-on-ones with the leader, and applicable stand-up, team, and nursing meetings.
Assist staff with requests, update the nursing caseload and emergency face-sheet documentation, and maintain the Emergency Documentation Form in Therap.
Schedule appointments and coordinate weekly transportation, including emergency transportation, as applicable.
Assist day program staff with PWS when available and answer the office phone if applicable.