Clinic Clerk - Clinic - Crown Point Health Center

Elizabethtown Community Hospital•Elizabethtown, NY
•Onsite

About The Position

The Clinic Clerk performs clerical duties related to patient visits, patient information, and clinic reception at the Crown Point Health Center. Duties include handling incoming calls, scheduling patients, preparing paperwork for billing, filing, office correspondence, and opening and sorting daily mail. The employee must be willing to travel to other health centers for coverage as needed and may need to work outside normal hours as volume demands.

Requirements

  • High school diploma required.
  • Experience in a busy office setting with customer exposure.
  • Comprehension of medical terminology.
  • Strong interpersonal skills for interacting with patients, patients’ families, staff, physicians, and management.
  • Strong work ethic, optimism, cheerfulness, and ability to promote teamwork.
  • Ability to work outside normal working hours as volume demands.
  • Effective and diplomatic written and verbal communication skills.
  • Ability to work collaboratively in a changing environment to deliver quality customer service.
  • Professional appearance and behavior.
  • Well organized, able to set priorities, and adept at handling multiple tasks simultaneously.
  • Keyboarding experience and computer knowledge required.
  • Ability to maintain strict confidentiality.

Nice To Haves

  • Business courses emphasized in education.
  • Experience in the health care field.

Responsibilities

  • Handle incoming calls.
  • Schedule patients.
  • Prepare paperwork for billing purposes.
  • File documents.
  • Handle office correspondence.
  • Open and sort daily mail.
  • Travel to other health centers for coverage as needed.
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