Clinic Care Coordinator

Cottage Health•Santa Barbara, CA

3d•Onsite

About The Position

Santa Barbara Cottage Hospital seeks a Clinic Care Coordinator for their CMG Cardiovascular Services Program. This role is responsible for interacting with patients and visitors at the clinic and managing administrative tasks for the medical team. Duties include receiving phone calls, scheduling patient appointments according to physician’s availability, explaining intake forms and consent forms to new patients, and processing payments. The position also involves performing patient registration, check-in, and check-out.

Requirements

Basic MS Word
Minimum 35 wpm typing speed
Bilingual skills (English/Spanish) required for Peds OP Clinic
Six months clerical experience

Nice To Haves

1 year clerical experience in a medical environment performing referrals and authorizations

Responsibilities

Transcribe patient referrals into the EMR system and index accompanying paperwork.
Navigate patients through the referral process and manage all related tasks for the clinic care team, including initiating the referral process and evaluating requirements for each referral, obtaining authorizations when applicable, partnering with the Navigation Center or internal and external clinics to ensure continuity of care, and maintaining the various work queues.