Clinic Care Coordinator

Cottage Health•Goleta, CA

6d•Onsite

About The Position

Cottage Medical Group seeks a Clinic Care Coordinator for their specialty clinic in Goleta responsible for interacting with patients and visitors at the clinic and manages administrative tasks for the medical team. Their duties include receiving phone calls, scheduling patient appointments according to physician’s availability, explaining intake forms and consent forms to new patients, and processing payments. Perform patient registration, check-in and check-out. Responsibilities include: Transcribe patient referrals into the EMR system and index accompanying paperwork. Navigate patients through the referral process and manage all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral, obtaining authorizations when applicable, partnering with the Navigation Center or internal and external clinics to ensure continuity of care, and maintaining the various work queues.

Requirements

Basic MS Word
Minimum 35 wpm typing speed
Bilingual skills (English/Spanish) required for Peds OP Clinic
Minimum: Six months clerical experience

Nice To Haves

1 year clerical experience in a medical environment performing referrals and authorizations

Responsibilities

Receiving phone calls
Scheduling patient appointments according to physician’s availability
Explaining intake forms and consent forms to new patients
Processing payments
Perform patient registration, check-in and check-out
Transcribe patient referrals into the EMR system and index accompanying paperwork
Navigate patients through the referral process
Manage all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral
Obtaining authorizations when applicable
Partnering with the Navigation Center or internal and external clinics to ensure continuity of care
Maintaining the various work queues