Clinic Care Coordinator
Cottage Health•Santa Barbara, CA
•Onsite
About The Position
Cottage Medical Group seeks a Clinic Care Coordinator for their Gynecology Oncology Surgical Clinic department. This role is responsible for interacting with patients and visitors at the clinic and managing administrative tasks for the medical team. Duties include receiving phone calls, scheduling patient appointments according to physician’s availability, explaining intake forms and consent forms to new patients, and processing payments. The role also involves performing patient registration, check-in and check-out.
Requirements
- Basic MS Word.
- Minimum 35 wpm typing speed.
- Bilingual skills (English/Spanish) required for Peds OP Clinic.
- Minimum six months clerical experience.
Nice To Haves
- 1 year clerical experience in a medical environment performing referrals and authorizations.
Responsibilities
- Transcribe patient referrals into the EMR system and index accompanying paperwork.
- Navigate patients through the referral process and manage all related tasks for the clinic care team, including initiating the referral process and evaluating requirements for each referral.
- Obtain authorizations when applicable.
- Partner with the Navigation Center or internal and external clinics to ensure continuity of care.
- Maintain the various work queues.
- Receiving phone calls.
- Scheduling patient appointments according to physician’s availability.
- Explaining intake forms and consent forms to new patients.
- Processing payments.
- Perform patient registration, check-in and check-out.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
