Clinic Based Counselor

Heritage Health • Coeur d'Alene, ID

27d • Onsite

About The Position

Heritage Health is seeking a full-time (1.0 FTE) Counselor to join our team in Coeur d’Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. The Counselor serves as a key member of a multidisciplinary team, delivering mental health services to both insured and uninsured clients. This role is responsible for providing direct counseling and therapeutic support to clients of Heritage Health, while ensuring accurate and timely documentation in accordance with organizational and regulatory standards.

Requirements

• Master’s degree in human service field with post graduate experiences and clinical endorsement.
• LCSW, LPC, LCPC, LMFT, LAMFT or LMSW
• Working knowledge of administrative procedures of a Federally funded community health center
• Computer skill necessary to maintain client charts and communication within the organization
• Must be able to pass Idaho Department of Health and Welfare Criminal History Unit enhanced background check.

Nice To Haves

• Strong understanding of industry standards, licensure requirements, and regulatory guidelines.
• Actively engage in reciprocal feedback processes with both clients and colleagues to support continuous improvement.
• Consistently uphold the ethical standards of the relevant licensed discipline.
• Proficient in Microsoft Word, Excel, and Outlook; demonstrates solid computer literacy.
• Demonstrated ability to quickly establish and sustain rapport with diverse client and provider populations, collaborative and team oriented.
• Exceptional interpersonal skills; exhibits professionalism, maturity, and tact.
• Champions values-driven teamwork and a collaborative leadership approach.

Responsibilities

• Deliver direct therapeutic services to clients in accordance with established treatment plans.
• Maintain accurate and up-to-date counseling records; conduct regular audits to ensure compliance and quality.
• Participate in staff meetings, provider meetings, and other relevant gatherings as required.
• Ensure documentation meets all applicable state and federal regulatory standards.
• Conduct comprehensive assessments and provide accurate clinical diagnoses.
• Complete service notes within 48 hours of client contact.
• Apply evidence-based therapeutic models and best practices in clinical work.
• Demonstrate strong role-modeling, organizational, communication, and client service skills.
• Attend and actively engage in off-site meetings, trainings, and professional development seminars as needed.
• Maintain regular and reliable attendance, which is a critical requirement of the position.
• Perform additional job-related duties as assigned to support organizational needs.

Benefits

• Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees.
• Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance.
• Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions.
• Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher.
• Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level