Clinic Assistant Part -Time Position- St. Lazarus Medical Clinic at Wildwood

Catholic Charities of Central Florida Inc•Wildwood, FL

4h•Onsite

About The Position

The Clinic Assistant supports the daily operations of the Lazarus Free Medical Clinic under the direction of the Clinic Manager. This role handles a wide range of administrative and operational support tasks and serves as backup to the Clinic Manager. The Assistant must be able to interact professionally with patients and staff in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient. Support may include assisting with volunteer recruitment and retention, maintaining patient files, scheduling appointments, and coordinating volunteer certifications.

Requirements

High school diploma or equivalent.
At least 1 year of experience in a similar position.
Proficient in Microsoft Office suite and electronic medical record systems.
Experienced in researching and compiling data from the internet.
Proficient in communication media technology.
Must be flexible with regard to work hours and responsibilities.
Must have good telephone skills with a hospitable demeanor.
Must have excellent proofreading and writing skills.
Must understand priority of inquiry, so attention to detail is important.
Must have a good command of spoken and written English language.
Must multi-task and manage time well.

Nice To Haves

Spanish language required.
Experience with telehealth platform(s) a plus.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Knowledge and understanding of generalized arithmetic.
Ability to read and interpret basic correspondence.
Be knowledgeable of sovereign immunity statutes and regulations.
Comply with all DOH Volunteer Healthcare Professional Program (VHCPP) requirements including completion of essential forms and contracts for volunteers.

Responsibilities

Assist Clinic Manager with the recruitment and retention of medical and non-medical volunteers.
Responsible for filing documents and ensuring that these are current and professionally managed.
Greet the public professionally, screen calls, and schedule appointments using the electronic medical record system.
Interpret for patients and providers.
Complete intake and discharge of patients.
Attend assignments and long-term projects offered by management.
Manage e-mail and internet correspondence.
Maintain confidentiality, security, and safeguarding of all clinic files and assets.
Maintain security of the clinic in coordination with the Clinic Manager.
Master electronic medical record (EMR), telehealth, and other required databases and systems.
Produce reports utilizing excel spreadsheets and mathematical equations as required.