Clinic Assistant

ThedaCare • Kimberly, AL

4d • Onsite

About The Position

The Clinic Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team-based approach to meet patients’ physical and psychosocial needs. Under the supervision of a physician, advanced practice clinician, RN, or nurse leader, the Clinic Assistant performs patient-centered care and collaborates with the care team to support high-quality patient outcomes. The role contributes to clinic goals through compassionate, safe care and a commitment to continuous growth and professional development.

The schedule is Monday through Friday, with variable hours between 7 a.m. and 6 p.m., and Saturday from 8 a.m. to 4 p.m. up to five times per year. Training is full-time for six to eight weeks. The position is based at ThedaCare Physicians – Kimberly in Kimberly, Wisconsin, and floats between specialty and primary care locations.

Requirements

• Must be at least 18 years of age.
• American Heart Association Healthcare Provider Basic Life Support (BLS) certification.
• For the CMA qualification: valid certification or registration through AAMA, AMT, NHA, or NCCT, or a valid Wisconsin Licensed Practical Nurse license. Some departments may require additional certifications.
• Ability to stand, stoop, walk, bend, push, and pull, and lift up to 50 pounds without assistance.
• Manual dexterity and hand-eye coordination to perform patient care procedures.

Nice To Haves

• High school diploma or GED preferred.
• Graduation from a medical assistant program preferred.
• One year of experience as a Certified Nursing Assistant or Patient Care Technician preferred.

Responsibilities

• Receives and executes orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
• Rooms patients; obtains and documents vital signs and pertinent health information; validates medication reconciliation completion; and prepares patients for examination.
• Provides documentation support for complex documentation in the electronic health record during provider visits.
• Collaborates with the care team to meet patient needs and support quality, cost-effective, and safe care practices.
• Addresses situations and decisions to ensure patient concerns and needs are met, and reinforces patient education to improve care outcomes and safety.
• Assists the provider or RN in performing and documenting tests and procedures.
• Assists with patient discharge at the completion of office visits and reinforces the after-visit summary.
• Aids in completing medication, laboratory, and radiology orders as needed.
• Maintains professional and therapeutic relationships with patients, families, team members, and providers.
• Participates in patient panel management.
• Works with care team members to monitor patients who would benefit from recommended health screening, preventive services, and chronic disease tracking interventions.
• Floats between specialty and primary care locations.

Benefits

• Lifestyle engagement resources, including health coaches, relaxation rooms, health-focused apps, and mental health support.
• Access and affordability resources, including minimal or zero copays, team member cost-sharing premiums, and daycare.
• Continued opportunities for learning and development.
• Accessible and transparent leadership.
• Commitment to work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED