CLN Clinic Assistant Offsite, Marshall Medical Centers, Offsite Services, Full-Time, Days
About The Position
The Clinic Assistant schedules patients for diagnostic services at physician request, verifies insurance coverage and pre-authorization requirements, and obtains pre-authorizations when needed. The role communicates appointment details and preparation instructions to patients, coordinates with referring providers to ensure required clinical documentation is available, and ensures providers receive results promptly. The Clinic Assistant registers laboratory patients using AccuReg, checks information for accuracy, prints medical records as needed to support continuity of care, and helps patients access other Marshall Medical Centers services. The position also collects blood specimens by venipuncture or finger stick, prepares other body-fluid specimens for transport to the laboratory, and maintains requested statistics, clinical documentation, and reports.
Requirements
- High school diploma or GED.
- Working knowledge of computers and systems, including Microsoft Word, Excel, and Outlook.
- Ability to communicate in a pleasant, professional, concise, and caring manner.
- Critical-thinking and problem-solving skills.
Nice To Haves
- Prior experience in a healthcare environment and/or customer service.
- Prior experience with or certification in phlebotomy.
Responsibilities
- Schedule patients for diagnostic services at physician request.
- Verify insurance coverage and whether pre-authorization is required; obtain pre-authorization as needed.
- Communicate appointment information and preparation instructions to patients.
- Coordinate with referring providers to ensure required clinical documentation is available at the time of the appointment.
- Ensure providers receive results in a timely manner.
- Register laboratory patients and verify information using AccuReg.
- Print medical records for the practice as needed to improve continuity of care.
- Assist with referrals to other Marshall Medical Centers services, such as PT and CCC.
- Collect blood specimens by venipuncture or finger stick according to MMC collection and infection guidelines.
- Prepare urine, fecal matter, sputum, semen, cultures, and other body-fluid specimens for transportation to the laboratory.
- Maintain requested statistics, clinical documentation, and reports.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
