CLN Clinic Assistant Offsite, Marshall Medical Centers, Offsite Services, Full-Time, Days
About The Position
The Clinic Assistant supports offsite clinic services by scheduling patients for diagnostic services, verifying insurance coverage and pre-authorization requirements, communicating appointment and preparation information, and coordinating clinical documentation with referring providers. The role also registers lab patients, supports continuity of care through medical-record printing and referrals to other Marshall Medical Centers services, collects blood specimens, prepares other specimens for transportation to the lab, and maintains clinical documentation, statistics, and reports. The position requires at least a high school diploma or GED. Prior healthcare-environment or customer-service experience and phlebotomy experience or certification are preferred. A working knowledge of computers, including Microsoft Word, Excel, and Outlook, is necessary. The Clinic Assistant must communicate in a pleasant, professional, concise, and caring manner and use critical thinking and problem-solving skills to support patient care.
Requirements
- High school diploma or GED.
- Working knowledge of computers and Microsoft Word, Excel, and Outlook.
- Ability to communicate in a pleasant, professional, concise, and caring manner.
- Critical-thinking and problem-solving ability.
Nice To Haves
- Prior experience in a healthcare environment and/or customer service.
- Prior experience with or certification in phlebotomy.
Responsibilities
- Schedule patients at physician request for diagnostic services.
- Verify insurance coverage and whether pre-authorization is required, obtaining authorization as needed.
- Communicate appointment information and preparation instructions to patients.
- Communicate with referring providers to ensure required clinical documentation is available at the appointment.
- Ensure providers receive results in a timely manner.
- Register lab patients and verify information accuracy using AccuReg daily.
- Print medical records for the practice as needed to improve continuity of care.
- Assist with referrals to other Marshall Medical Centers services, such as PT and CCC.
- Collect blood specimens by venipuncture or finger stick according to MMC collection and infection guidelines.
- Prepare urine, fecal matter, sputum, semen, cultures, and other body-fluid specimens for transportation to the lab.
- Maintain requested statistics, clinical documentation, and reports.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
