Clinic Assistant - Neurology

Vancouver Clinic • Vancouver, WA

3d • Onsite

About The Position

Vancouver Clinic is seeking a Clinic Assistant to join our Neurology Team. This is a clerical position focused on performing administrative tasks critical to providing excellent patient care. The Clinic Assistant assists with incoming calls, patient records and paperwork, supplies, referrals, and authorizations.

Requirements

• High school diploma or equivalent required.
• At least one year of work experience in a healthcare environment.
• Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas.

Nice To Haves

• Two years’ experience in a health care environment preferred.
• Epic EHR experience preferred.

Responsibilities

• Supports team by scheduling appointments from phone calls and during checkouts and recalls.
• Assists in providing information for appealed insurance claims.
• Responsible for processing urgent referrals.
• Offering administrative support for prior authorizations related to prescriptions.
• Responds to requests from 3rd parties for further information, documentation, clarification (attorneys, claims managers, etc.).
• Processes paperwork for FMLA, ADA, and Workers Compensation for patients.
• Answers incoming calls and is the primary contact to answer questions from the Patient Service Center.
• Maintains non-pharmaceutical supplies in rooms, orders these supplies as needed, and monitors non-pharmaceutical supply expiration dates.
• Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Benefits

• Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.
• Health savings account
• Flexible spending account
• Employee assistance program
• Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
• 401k retirement plan, along with an employer matching contribution up to 4%.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED