Clinic Assistant - Neurology
Vancouver Clinic•Vancouver, WA
•Onsite
About The Position
Vancouver Clinic is seeking a Clinic Assistant to join our Neurology Team. This is a non-clinical position focused on performing clerical tasks. The successful candidate will have at least one year of work experience in a healthcare environment. The Clinic Assistant supports the clinical team by performing administrative tasks critical to providing excellent patient care. This role assists with incoming calls, patient records and paperwork, supplies, referrals, and authorizations.
Requirements
- At least one year of work experience in a healthcare environment.
- High school diploma or equivalent required.
- Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas.
Nice To Haves
- Two years’ experience in a health care environment preferred.
- Epic EHR experience preferred.
Responsibilities
- Supports team by scheduling appointments from phone calls and during checkouts and recalls.
- Assists in providing information for appealed insurance claims.
- Responsible for processing urgent referrals.
- Offering administrative support for prior authorizations related to prescriptions.
- Responds to requests from 3rd parties for further information, documentation, clarification (attorneys, claims managers, etc.).
- Processes paperwork for FMLA, ADA, and Workers Compensation for patients.
- Answers incoming calls and is the primary contact to answer questions from the Patient Service Center.
- Maintains non-pharmaceutical supplies in rooms, orders these supplies as needed, and monitors non-pharmaceutical supply expiration dates.
- Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.
Benefits
- Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.
- medical
- dental
- vision
- life insurance
- AD&D
- long term disability
- health savings account
- flexible spending account
- employee assistance program
- multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- 401k retirement plan
- employer matching contribution up to 4%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
