LPN or RN Clinic Administrator

Valor Healthcare, Inc.•Boca Raton, FL
•Onsite

About The Position

Valor Healthcare is seeking an LPN or RN Clinic Administrator for its Community Based Outpatient Clinic (CBOC) in Boca Raton, Florida. The Clinic Administrator is responsible for the clinic’s operational aspects and day-to-day activities. The role provides prescribed medical treatment and personal care services to patients with diseases and injuries, as directed by a physician or mid-level provider, and collaborates with the core and expanded PACT teams to develop patient care plans. The position partners with the Clinic Medical Director to maintain clinical quality, provide excellent customer service, manage clinic finances and growth, and oversee staffing and talent development. The posting offers a competitive salary, excellent benefits, three weeks of PTO to start, and a weekday schedule.

Requirements

  • Interested candidates must be an LPN or RN; the qualifications also state that non-RN candidates may apply with two years of healthcare management experience.
  • RN and LPN candidates must have an unencumbered license in the state where they will work.
  • Two years of healthcare management experience is required; experience in a government healthcare environment is preferred.
  • Current Basic Life Support certification from the American Heart Association.
  • Excellent written and verbal communication skills, in person and over the phone.
  • Ability to manage both up and down.
  • Energetic and optimistic demeanor.
  • Strong service mentality and focus on achieving defined service standards.
  • Proficiency with computer applications such as Word and Excel.
  • Strong organizational skills.
  • Ability to coordinate and prioritize multiple tasks and work on multiple projects simultaneously in a fast-paced environment without direct supervision.
  • Ability to identify opportunities, develop and implement an action plan, and evaluate its effectiveness.
  • Ability to resolve colleague, client, and patient issues effectively and in a timely manner.
  • Ability to obtain a corporate credit card after undergoing a comprehensive credit check.
  • This is a safety-sensitive position.

Nice To Haves

  • Experience in a government healthcare environment.

Responsibilities

  • Manage day-to-day clinic operations, ensure clinical quality expectations are met, provide exceptional customer service, and partner with the Clinic Medical Director.
  • Ensure colleagues provide excellent customer service to veterans in person and over the phone, as well as to colleagues and clinic visitors.
  • Manage the clinic’s financial performance, emphasizing revenue growth through enrollment and non-personnel cost containment.
  • Manage the growth strategy for new clinic enrollees and expand market penetration in the clinic’s catchment area.
  • Proactively manage veteran enrollment and retention.
  • Maintain staffing levels consistent with veteran enrollment and contract terms, while ensuring maximum efficiency.
  • Review and analyze reports and update leadership on clinical quality metrics, financial reports, staffing levels, and other relevant information.
  • Attract, coach, mentor, and retain talent through communication, training, enforcement of key competencies, and performance management when required.
  • Develop and maintain positive, collaborative working relationships with VA partners.
  • Support new clinical or operational initiatives and execute strategic initiatives that contribute to the success of the business.
  • Provide prescribed medical treatment and personal care services as directed by a physician or mid-level provider.
  • Collaborate with the core and expanded PACT teams in developing patient care plans.

Benefits

  • Competitive salary
  • Excellent benefits
  • Three weeks of PTO to start
  • Weekday schedule
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