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RIVER VALLEY BEHAVIORAL HEALTH • Owensboro, KY

3d • $16 - $18

About The Position

The position is based in Beaver Dam, Kentucky, with occasional travel potentially required. The role supports the smooth operation of clinic administrative functions, including client intake, scheduling, and general office support, with an emphasis on exceptional customer service delivered compassionately and professionally. The position also participates in skill enhancement activities and may provide backup for other staff or assist with special projects and other duties as needed.

Requirements

• High school diploma or GED.
• Good knowledge of general office practices and business English.
• Excellent organizational, multitasking, and time management skills.
• Strong proficiency in office software.
• Strong customer service skills.
• Ability to type at least 40 words per minute.
• Compassionate and empathetic demeanor, with a commitment to maintaining a positive, respectful, and professional atmosphere.

Nice To Haves

• Familiarity with mental health services.
• Experience with electronic health record systems.

Responsibilities

• Oversee day-to-day administrative tasks to help ensure efficient clinic operations.
• Manage patient intake, including verifying insurance, completing forms, and entering patient data into the electronic health record system.
• Coordinate patient appointments and scheduling to support optimal workflow and minimize wait times.
• Answer phones, respond to inquiries, and direct calls to appropriate staff or clinicians.
• Maintain a clean and welcoming office environment.
• Greet clients and visitors professionally and help them feel comfortable and informed.
• Provide clients with general information about clinic policies, services, and resources.
• Maintain patient confidentiality in accordance with HIPAA guidelines.
• Support management with clerical tasks such as filing, photocopying, and data entry.
• Assist with special projects and other duties as needed, including providing backup for other staff.
• Participate in skill enhancement activities.

Benefits

• Competitive pay.
• Comprehensive benefits, including health, dental, vision, and telehealth.
• Paid time off and 9 holidays.
• Retirement plan options.
• Tuition reimbursement and free continuing education units (CEUs).
• Clinical supervision.
• Wellness and employee assistance programs.
• Mileage reimbursement for work-related travel.
• Public Service Loan Forgiveness (PSLF)-eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED