Client Technology Staging Associate
About The Position
The Client Technology Staging Associate is an entry-level IT role responsible for end-to-end device provisioning and multi-device staging in support of the Abacus client base. The position combines hands-on PC building and imaging with user onboarding and offboarding, as well as configuring client hardware such as mobile devices, phones, peripherals, and selected network-enabled equipment. The role has a client-facing impact and is highly visible within the organization. Associates follow standardized build processes and identify opportunities to improve efficiency through automation and scripting. Exposure to network-connected devices is expected, but advanced network engineering is not required. The role is based at the Longwood, Florida office and requires commuting there five days per week.
Requirements
- Hands-on experience building and configuring Windows PCs.
- Basic understanding of macOS.
- Basic understanding of Active Directory.
- Basic understanding of DNS and DHCP.
- Basic understanding of Microsoft 365 and Azure.
- Basic understanding of networking.
- Basic understanding of automation tools.
- Basic understanding of device management.
- Ability to commute to the Longwood, Florida office five days per week.
- Precision, strong communication skills, technical depth across Windows and cloud environments, and a process-driven mindset.
Nice To Haves
- Experience in IT support, system administration, or a client-facing technical role is preferred.
Responsibilities
- Build and configure laptops and desktop PCs using Abacus standard procurement and build processes.
- Execute imaging workflows using PXE, USB, or automated tools.
- Stage devices according to Abacus and client-specific checklists.
- Install and configure Windows and macOS operating systems.
- Configure BIOS settings, drivers, and firmware updates as required.
- Troubleshoot hardware issues, including GPUs, USB devices, driver conflicts, and operating-system errors.
- Validate successful device configuration before shipment.
- Stage and perform initial configuration of mobile devices, desk phones, peripheral hardware, and network devices.
- Support user onboarding and offboarding.
- Identify opportunities to improve efficiency through automation and scripting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
