Client Systems Legal Assistant

Mrlp Llp•New Orleans, LA

7d•Onsite

About The Position

This role involves monitoring and managing foreclosure operations messages and processes on client sites, acting as a liaison between clients and foreclosure operations. The assistant will update general foreclosure processes, work through all stages of foreclosure on client sites, and handle document processes for affidavits, loss mitigation packages, and consent judgments. Key responsibilities include serving as a client liaison, identifying and escalating stagnant files, reviewing and auditing internal systems for client summaries, responding to case inquiries, addressing messages on client sites, assisting with client-specific projects, submitting status reports, and conducting internal audit projects with detailed reports.

Requirements

Minimum 2 years experience working in a foreclosure firm or default department of a bank.
Skilled in Microsoft Word, Excel & Outlook.
Ability to conduct and report research.
Strong written and oral communication skills.
Ability to meet deadlines while working on multiple projects.
Ability to utilize multiple internal computer systems.
Ability to multitask and prioritize in an extremely fast-paced environment.
Capacity to handle a high volume of email & file communications each day.
Ability to retain and manage sensitive and confidential information.
Aptitude to quickly learn and navigate legal client systems.
Extreme attention to detail.
Ability to learn and interpret legal terminology.
Must be legally authorized to work in the United States now and in the future.
Must not require employment sponsorship or support, including CPT, OPT, STEM OPT, or visa sponsorship (NIV, H-1B, TN, E-3, O-1).

Nice To Haves

Bachelor’s degree or Associate’s degree preferred.
Law Firm experience is preferred.

Responsibilities

Update general foreclosure processes on active foreclosure files in client sites.
Work on client site processes through all stages of foreclosure.
Monitor, reproject, and complete document processes for affidavits, loss mitigation packages, and consent judgments.
Serve as a client liaison between attorney and clients on foreclosure files.
Notify key management members when stagnant files are discovered.
Review and audit internal systems to provide summary, status, and hearing results to clients.
Respond to general case inquiries on behalf of FC Operations and communicate routinely with clients.
Address messages in all client sites.
Assist with the completion of client-specific projects received from the compliance department.
Submit and communicate activity and monthly status reports to key clients.
Conduct internal audit projects related to client sites, prepare detailed final reports, and communicate audit findings to supervisor.