Client Systems Legal Assistant

McCalla Raymer Leibert Pierce LLP•New Orleans, LA

8d•Onsite

About The Position

This role involves monitoring and managing all foreclosure operations related messages and processes on client sites, acting as a liaison between clients and foreclosure operations. The assistant will update general foreclosure processes, work on client site processes through all stages of foreclosure, and handle document processes for affidavits, loss mitigation packages, and consent judgments. They will also serve as a client liaison between attorneys and clients, identify stagnant files, review and audit internal systems to provide summaries and status updates to clients, and respond to general case inquiries. Additionally, the role includes addressing messages on client sites, assisting with client-specific projects from the compliance department, submitting activity and status reports, and conducting internal audit projects with detailed reports to the supervisor.

Requirements

Minimum 2 years experience working in a foreclosure firm or default department of a bank
Skilled in Microsoft Word, Excel & Outlook
Ability to conduct and report research
Documentation Skills
Strong written and oral communication skills
Ability to meet deadlines while working on multiple projects
Ability to utilize multiple internal computer systems
Ability to multitask and prioritize in an extremely fast paced environment
Capacity to handle a high volume of email & file communications each day
Ability to retain and manage sensitive and confidential information
Aptitude to quickly learn and navigate legal client systems
Extreme attention to details and ability to learn and interpret legal terminology
Must be legally authorized to work in the United States now and in the future.

Nice To Haves

Bachelor’s degree or Associate’s degree preferred but not required
Law Firm experience is preferred but not required

Responsibilities

Update general foreclosure processes on active foreclosure files, in client sites.
Work on client site processes through all stages of foreclosure.
Monitor, reproject, and complete document processes for affidavits, loss mitigation packages, consent judgments.
Serve as a client liaison between attorney and clients on foreclosure files.
Notify key member of management when stagnant files are discovered to assist in pushing them forward.
Review and Audit internal systems in order to provide brief summary, status and hearing results to clients.
Respond to general case inquiries on behalf of FC Operations and communicate routinely with clients through email and on client site platforms.
Address messages in the all-client sites.
Assist with the completion of client-specific projects received from compliance department.
Submit and communicate activity and monthly status reports to key clients.
Conduct internal audit projects related to client sites, prepare detailed final reports, and communicate audit findings to supervisor.