Client Systems Engineer - Hybrid

Community Health Network • Indianapolis, IN

3d • Hybrid

About The Position

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
The Client Systems Engineer delivers high-quality engineering, support, and administration of enterprise endpoint environments across on-premises, hybrid, and cloud platforms. This role is focused on implementing and optimizing modern cloud client technologies, including Intune, Entra ID, Azure Virtual Desktop, and Cloud PCs. The Engineer plays a key role in improving endpoint performance, security, and end-user experience through automation, AI-enhanced tools, and scalable cloud-based solutions. This position supports the full lifecycle of endpoint management, including imaging, configuration, compliance, patching, and continuous optimization, while partnering with Architecture, Security, vendors, and internal teams.

Requirements

• High School Diploma or GED required.
• Two (2) years of customer service experience required.
• Three (3) years of experience supporting enterprise software and hardware environments required.
• Must be able to travel to various Community Health Network locations as required to support infrastructure, deployments, and project needs.
• Participation in an on-call rotation is required, including occasional evening and weekend support.

Nice To Haves

• Experience with endpoint management and device administration, including Unified Endpoint Management (UEM), JAMF Mobile Device Management, MECM/SCCM and Intune highly preferred.
• Experience supporting enterprise client environments, including Print management solutions such as PaperCut preferred.

Responsibilities

• Deliver advanced technical support, resolve escalated incidents, and participate in on-call rotation
• Develop and maintain technical documentation, deployment guides, and knowledge base articles
• Support enterprise client infrastructure, including: Windows operating systems, Enterprise hardware standards, Application delivery and packaging, Asset lifecycle management, Multifunction devices and enterprise printing
• Administer and maintain: Active Directory and Group Policy, MECM/SCCM, BitLocker, Microsoft 365 and modern endpoint platforms (Intune, Entra ID, Azure Virtual Desktop, Cloud PCs)
• Deploy and integrate software using MECM and Intune

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED