Client Support - 3rd Shift
About The Position
The Client Support position is important to Isaiah House because it helps maintain a safe, structured, and supportive environment for clients during treatment. This role supports daily program operations by helping clients follow schedules, meet expectations, and remain connected to services. Their presence, communication, and follow-through help protect client safety, support staff teamwork, and improve the overall client experience. This position is located within a female client residential facility. Employees in this role provide direct, in-house support to female clients and must maintain professional boundaries, confidentiality, privacy, safety, and trauma-informed care standards at all times.
Requirements
- High school diploma or equivalent preferred.
- Valid Kentucky driver’s license required.
- Good verbal and written communication skills.
- Conflict management skills.
- Working knowledge of substance use disorder treatment preferred.
- Ability to follow company policies, procedures, and program guidelines.
- Ability to work independently and as part of a team in a client-focused environment.
Responsibilities
- Maintain structure and routine by guiding clients through their daily schedule.
- Monitor client location, behavior, and safety to ensure program guidelines are followed.
- Work closely with Programs and Medical staff to support client care and facility operations.
- Transport clients to and from appointments, intakes, discharges, or safe locations when needed.
- Keep paperwork, logs, and shift-related documentation accurate and up to date.
Benefits
- Medical, dental, and vision insurance
- Basic life insurance
- 401(k) Option
- Paid holidays
- PTO after 90 Days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
