Part-Time Client Support Technician

Minnehaha County•Sioux Falls, SD

17h•Onsite

About The Position

Minnehaha County Safe Home invites you to apply for a Part-Time Client Support Technician. This is a unique overnight part-time opportunity that offers flexibility, an inclusive work environment, and the opportunity to make a positive impact. Safe Home is a 33-unit supportive housing program designed to provide individuals experiencing long-term homelessness and alcohol dependence with permanent housing opportunities, intensive case management, and access to additional supportive services. Safe Home is a high-bred of an evidence-based ‘Housing First’ concept that validates by providing housing to the most chronically homeless residents of the community, the overall costs of community, emergency services are reduced dramatically. At Safe Home, our team is cohesive and driven by a shared mission. Safe Home is a long-term, voluntary housing program that fosters the opportunity to develop a strong sense of community and positive working relationships. Those successful in this part-time overnight position possess compassion for our residents, are motivated and self-starters, as well as being committed to a strong team-focused environment. Even during the overnight hours when most residents are asleep, your presence provides safety, comfort, and peace of mind, making you an essential part of their support system.

Requirements

High school diploma or GED plus one year general office or security work
Must be age 21 or older at the time of hiring
Experience working in an environment that requires critical thinking and problem-solving skills
Ability to quickly and efficiently resolve issues while diffusing angry and intoxicated people
Strong problem-solving and multi-tasking abilities
Knowledge of and skill in using technology and related software systems
Demonstrate team participation and embrace a workplace philosophy that enriches staff's ability to reach goals and provide a high level of customer service
Effective verbal and written communication
Ability to build and maintain positive, collaborative relationships with colleagues, other agencies, and the public
Present a professional appearance and communicate with others in a respectful and approachable way

Nice To Haves

Comparable combination of education and experience may be considered

Responsibilities

Welcoming guests
Monitoring security cameras
Answering phones
Preparing meals
Handling behind-the-scenes responsibilities to keep the facility running smoothly
Providing safety, comfort, and peace of mind to residents during overnight hours