Client Support

All Together Recovery • Danville, KY

4d

About The Position

The Client Support Specialist at All Together Recovery LLC (ATR) provides practical and emotional support to clients and supports each department’s efforts in client treatment. The role helps ensure everyone’s safety in the building and contributes to a treatment environment conducive to recovery.

The specialist maintains a consistent presence with clients by modeling recovery behavior, listening to concerns, observing behavior, and providing accountability when necessary. The role also supports structured group activities, individual support when requested, de-escalation, crisis intervention, and client retention. Occasional transportation of clients to appointments or outside events may be required.

The specialist responds to staff requests, collaborates with and supports other departments within the scope of the role, helps maintain a clean and orderly facility, follows safety procedures, and completes and communicates required documentation and client-related updates promptly and accurately.

Responsibilities

• Maintain a consistent presence with clients, model recovery behavior, listen to concerns, observe behavior, and hold clients accountable when necessary.
• Provide support during structured group activities and one-to-one interactions when requested.
• Assist with de-escalation, crisis intervention, and client retention.
• Occasionally transport clients to and from appointments or outside events.
• Respond promptly to requests on Teams feeds and/or radios.
• Assist and support other departments in providing services to clients.
• Collaborate respectfully with other departments to support a quality work and treatment environment, practicing within the role’s scope.
• Keep the facility clean and orderly and report maintenance needs to the Client Support Manager and/or Executive Director.
• Help ensure the safety of people in the building by following company policies for intake procedures, contraband searches, and emergencies.
• Create shift reports, gas logs, group notes, incident reports, and other appropriate documentation promptly and accurately.
• Promptly and accurately report new admissions, potential walk-offs, and circumstances requiring clinical or medical intervention through the proper channels.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed