Client Support Specialist

A-Core Concrete Specialists • Huntington Station, NY

3d • $28 - $34 • Remote

About The Position

The Client Support Specialist provides professional support to clients and internal teams by managing customer inquiries, maintaining accurate records, coordinating administrative tasks, and helping ensure a positive client experience. This role is ideal for an organized, detail oriented professional who enjoys building relationships and delivering excellent service in a remote environment.

Requirements

• Minimum of 2 years of customer service, client support, or administrative experience.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Strong organizational and time management skills.
• High school diploma or GED required.
• Ability to work independently in a remote environment.

Nice To Haves

• Experience using CRM or customer support software.
• Experience in construction, industrial services, or a related industry.

Responsibilities

• Respond to client inquiries by phone and email.
• Maintain accurate client records and documentation.
• Assist with billing inquiries and routine account support.
• Prepare reports, spreadsheets, and business correspondence.
• Coordinate with internal teams to resolve client requests.
• Perform general administrative and data entry duties.
• Handle confidential information with professionalism.

Benefits

• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Professional Development Assistance
• Work From Home

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED