Client Support Intern - Summer 2027

Merchants Bank of Indiana•Carmel, IN

About The Position

Are you looking for an internship that encourages creativity and innovation? We believe our people make the difference in our business, and our interns are no exception. In our internship program you will be responsible for supporting your assigned team with a variety of projects and administrative work. No coffee runners work here in the summer; you will do real work that you can add to your resume once you have completed this program. For our top performing interns, this program is our pipeline for many of our entry level full-time positions.

Requirements

Students who have completed at least their sophomore year of college. College graduates are welcome to apply as well.
High school diploma or GED from an accredited institution required.

Responsibilities

Analyze data and workflows to identify opportunities for process improvement or creating efficiencies.
Design and implement solutions that support our Retail Banking teams and elevate our Client Experience.
Be assigned projects tailored to your department. The goal is that you will take what you have learned in your course work, apply it to your projects and then implement those solutions or recommendations. The aim is for these projects to help you build and broaden technical ability as well as help develop emotional intelligence (AKA soft skills).
Have both a manager and mentor to help guide you through our program and your day-to-day work.
Be given the opportunity to deliver a final presentation of your project results and make business recommendations to your department, team members and executive leadership.
Have a better understanding of “what we do and how we do it” and be prepped and ready to enter the workforce.
Participate in weekly Development Days to help interns grow professionally and learn about the industry.
Engage in mock interviews and resume reviews with the talent management team.
Participate in LinkedIn training to build and develop personal profiles and learn about online professional networking.
Complete a DISC Assessment to learn how to leverage work styles and preferences to improve teamwork, communication, and productivity.
Attend "Company Insiders" Training to hear success stories from current employees and learn about the company and its departments.