Client Support Associate Swing Shift (2pm-10:30pm)

First Step Communities•Sacramento, CA

3d•Onsite

About The Position

Joining the team at First Step Communities offers more benefits beyond just a job. It's a career that offers a chance to make a tangible difference by tackling the critical issue of homelessness in the community. You will directly contribute to positive change in our clients’ lives and see the impact of your efforts firsthand. Sharing your skills and passions with a cause you care about is incredibly rewarding, and you'll connect with like-minded individuals and discover a sense of purpose beyond your daily routine. Our community is filled with a vibrant network of passionate individuals and partner organizations. By joining our team, you'll expand your client-focused networks, opening doors to new opportunities and collaborations. Local non-profits are the backbone of strong communities. By joining ours, you’ll contribute to building a more vibrant, inclusive, and resilient place for everyone to thrive. Joining our team is an investment in yourself, your community, and a cause you believe in. Take the “First Step” and discover the potential of making a difference in our community by starting a career at First Step Communities.

Requirements

Driver's License or Government ID (Required)

Responsibilities

Monitor and facilitate all clients who come in and out of the facility, including security checks to make sure weapons and drugs and/or paraphernalia are not on-site.
Monitoring and facilitating new clients to program rules and regulations.
Direct activities of the clients while at the campus location.
Keep safety watch day and night and lead conflict resolution should issues requiring intervention arise.
Assist guests when needed.
Escalate to Management’s attention any observed or suspected abuse and/or neglect of disabled individuals, dependent adults and elder/senior citizens.
Help clients access stored possessions (if any) and process their exit from the facility as required.
Distribute and serve lunch and dinner to clients on-site.
Receive, process, distribute and store donation items received from the public.
Performs facility cleaning and maintenance, which includes sanitizing and cleaning the common area(s), showers, pallet homes, and travel trailers cleanup.
Writes clear and legible daily activity logs and incident reports.
Perform campus and client activity monitoring as assigned.
Ability to get along and work effectively with others
Ability to work outdoors in varying weather conditions.
Ability to walk in uneven terrain